Raffles Corporate Solutions | Shield Claims Executive

1 week ago


Singapore Raffles Medical Group Ltd Full time

Job Responsibilities Review and process claims in accordance with Shield policy contract and guidelines. Ensuring claim settlement is concluded within the agreed Turnaround Time (TAT). Check data entry processes to ensure compliance with minimal error. Verify claims/reports prepared by the junior staff and ensure accuracy in them. Ensuring emails and telephone call enquiries are well-managed and responded to in timely manner as per KPI. Liaison personnel with medical institutions for medical reports and issuance of Letter of Guarantee. Analysis workflow processes and streamline when necessary for efficiency. To coach and train junior staff. Embrace technology and seek enhancement of existing system and participate in IT discussion/UAT testing. Any other projects assigned as and when required. Job Requirements Degree holders (preferably with minimum 3 years of related work experience). Must be familiar with Microsoft Office applications (Excel, Word and Power Point). Though not mandatory, preference will be given to candidates with some experience in the insurance industry preferably with experience handling Group Insurance / Shield products. Able to work independently and fast learner. Able to multi-task and work under pressure to meet tight deadline in a fast-paced environment. Strong customer oriented. Team player. Thank you. We regret that only shortlisted applicants will be notified. #J-18808-Ljbffr



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