Raffles Corporate Solutions | Shield Claims Executive

16 hours ago


Singapore Raffles Medical Group Ltd Full time

Description Job Responsibilities: Review and process claims in accordance with Shield policy contract and guidelines. EnsuringclaimsettlementisconcludedwithintheagreedTurnaroundTime(TAT). Checkdataentryprocessestoensurecompliancewithminimalerror. Verifyclaims/ reportspreparedbythejuniorstaffandensureaccuracyinthem Ensuringemailsandtelephonecallenquiriesarewell-managedandrespondinatimelymannerasperKPI Liaison personnel with medical institutions for medical reports and issuance of Letter of Guarantee Analysisworkflowprocessesandstreamlinewhennecessaryforefficiency To coach and train junior staff Embrace technology and seek enhancementofexistingsystemandparticipateinITdiscussion/UATtesting Anyotherprojectsassignedasandwhenrequired Job Requirements Good verbal and written communication skills Meticulous and detailed at work Analytical Positive and objective mindset Innovative and Problem Solver Be a leader of initiatives and projects, contributing with a mind open to changes and improvements Able to work independently and fast learner Able to multi-task and work under pressure to meet tight deadline in a fast-paced environment Strong customer oriented Team player Must be familiar with Microsoft Office applications (Excel, Word and Power Point) Degree holders (preferably with minimum 3 years of related work experience) Though not mandatory, preference will be given to candidates with some experience in the insuranceindustry preferably with experience handling Group Insurance / Shield products Thank you. We regret that only shortlisted applicants will be notified #J-18808-Ljbffr Industry Other Category Management & Operations Sub Category Customer Service



  • Singapore Raffles Medical Group Full time

    Raffles Corporate Solutions | Shield Claims Executive Review and process claims in accordance with Shield policy contract and guidelines. Ensuring claim settlement is concluded within the agreed Turnaround Time (TAT). Check data entry processes to ensure compliance with minimal error. Liaison personnel with medical institutions for medical reports and...


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