Front Desk

2 weeks ago

Singapore HEALTHY HEART TCM CLINIC PTE. LTD. Full time
Position Title: Clinic Executive
Employment Type: Full-Time
Location: Bedok, Singapore
Salary Range: $2,100 - $5,000 per month (commensurate with experience)
About the Role
We are hiring a friendly and dependable Front Desk / Patient Service Associate to join the Healthy Heart TCM team. As the first point of contact for patients, you'll ensure a smooth clinic experience-from registration to check-out-while supporting day-to-day operations.
This position is ideal for someone who is service-minded, bilingual in English and Mandarin, and comfortable working in a fast-paced healthcare environment. While experience is preferred, we welcome those who are eager to learn and grow with us.
Key Responsibilities
  • Greet and register patients, manage appointments, and handle walk-ins
  • Respond to patient inquiries via phone, WhatsApp, and in person
  • Collect payments, issue receipts, and manage basic cashiering tasks
  • Maintain accurate patient records using the clinic system
  • Assist the physician in non-clinical duties such as preparing treatment rooms and organizing materials
  • Support patients with general information on clinic services and herbal prescriptions
  • Keep the reception area clean, organized, and patient-ready
  • Assist with medication packing and simple stock management
  • Handle any additional tasks as assigned by supervisors or practitioners
Requirements
  • Prior clinic or front desk experience is an advantage, but not required
  • Bilingual in English and Mandarin (to communicate effectively with Mandarin-speaking patients)
  • Good communication and interpersonal skills
  • Basic computer literacy and willingness to learn clinic software
  • Reliable, responsible, and able to multitask in a busy environment
  • Interest in TCM or wellness care is a plus
  • Friendly and patient-focused with a positive team attitude
Benefits
  • Competitive salary up to $5,000 per month
  • Opportunities for professional development and continuous learning
  • Supportive and collaborative working environment
  • Complimentary medical benefits and staff discounts on treatments and health products
  • Assistance with work pass applications for eligible candidates
How to Apply
Interested applicants may email their resume to or WhatsApp Please indicate "Front Desk / Patient Service Associate Application" in your message.
Only shortlisted candidates will be contacted for an interview.
Join us and help make natural, holistic healthcare accessible and welcoming to all.

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