Senior Student Services Executive

2 days ago

Singapore AT-SUNRICE GLOBALCHEF ACADEMY PTE. LTD. Full time

Roles & Responsibilities Job Description: 1. Student and Graduate Placement : Facilitate timely and successful placements of students and graduates according to established timelines, including conducting interviews and coordinating with potential employers. 2. Alumni Engagement and Industry Partnerships : Conduct alumni information update surveys and maintain strong relationships with industry partners and key contacts. 3. Event Planning and Execution : Plan, coordinate, and execute key student events such as the Graduation Ceremony, TalentMatch events, and other student support activities, ensuring high levels of student satisfaction and engagement. 4. Reporting and Compliance : Maintain and manage monthly key reports (Graduate Placement, Student Satisfaction, Apprenticeship Management, etc.) in compliance with the Academy’s administrative regulations. 5. Student Guidance and Support : Provide guidance and advice to students on a range of issues, from personal to academic to training or behavioural. Conduct student meeting sessions and provide coaching and counseling as and when required alongside Faculty Members. 6. Leadership : Provide direction and support to the Student Services team, participate in strategic planning, and represent the department in meetings and other institutional settings. 7. Management : Oversee the daily operations of the Student Services department, manage resources efficiently, and ensure the team is meeting its objectives. 8. Transformation : Implement innovative strategies and processes to improve the services provided by the department and enhance the overall student experience. Additional Tasks: Attend to student matters when necessary and participate in Student Services Meetings. Take on additional responsibilities as assigned by the Head of Department (HOD). Job Requirements: • Bachelor's degree / Diploma or equivalent experience in a related field. • Experience in student services, career counseling, or related roles is preferred. • Strong leadership and management skills, with experience in leading a team. • Ability to maintain confidentiality and handle sensitive information with discretion. • Proficiency in using a Student Information System (SIS) and other computer applications such as Microsoft Office Suite. • Excellent organizational skills, with the ability to manage multiple projects simultaneously. • Strong research skills for tracking, reporting, and management purposes. • Ability to establish and maintain relationships with internal and external stakeholders. • Commitment to supporting student success and improving the overall student experience. Ability to implement innovative strategies and processes to improve service delivery. Tell employers what skills you have CoachingExcellent Communication SkillsManagement SkillsMicrosoft OfficeWritten EnglishAnalytical SkillsInterpersonal SkillsAdministrationGood Communication SkillsAttention to DetailDecision Making

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