Client Aviation Manager
3 days ago
Client Aviation Manager Location: Singapore, SG, Flexible Work Arrangement: OnsiteJob Category: Customer Standards & ServicesCareer Level: ExecutiveRequisition Id: 4713 Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and Rotary Wing Maintenance, and Staffing. Behind every seamless Jet Aviation experience, is a team of dedicated professionals perfecting the art of flight. The artisans of aviation. The craft that brings our customers’ journey to life. In the hangar, on the ground, and behind the scenes. Enabling global flight, with passion. Position Summary The incumbent is responsible for supporting the aircraft management department assigned to the managed clients. This position will primarily provide support by proactive communication with the client, conducting operational analysis, financial forecasting, review of our financial reporting tools, expense report validation and approval, as well as other functions assigned by the Client Aviation Directors. Main Responsibilities Act as the primary liaison for assigned clients, ensuring high levels of satisfaction and responsiveness Maintain regular communication with clients to anticipate needs and provide timely resolutions of service requests, billing inquiries, suggestions and complaints Resolves customer and vendor inquiries or complaints fairly and effectively, coordinating with internal teams as needed Collaborate with cross-functional teams on contracts, billing, operational and compliance matters to ensure delivery of operational and customer efficiency Provide product and service information to customers and identifies upselling opportunities to maintain and increase income streams from customer relationships Recommend and implements programs to support customer needs, providing materials and guidance as needed Create and maintain aircraft and client onboarding (and termination) project activities, connecting client requirements and Jet Aviation protocols Support onboarding of new clients, including documentation, orientation and initial service setup Coordinate with clients and recruitment teams to arrange crew interviews, provide market insights on market best practices on crew handling, and address additional crew requirements in line with client expectations and operational needs. Manage and reconcile all assigned aircraft crew expenses (lead pilot only)Administer internal e-platforms, SharePoint sites, and proprietary platform processes relating to assigned accounts, ensuring client data is accurate and maintained Create and support aircraft sell sheets and marketing efforts, if applicable Create client data reports, budgets, and dashboards in conjunction with team members Support collection and risk mitigation efforts with client service team members Ensure amendments to client agreements (i.e., leases, certificates of insurance, etc.) are coordinated and documented according to internal processes and client requirements Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network Minimum Requirements Bachelor’s degree (B.S. or B.A.) in Business, Aviation Management, Hospitality or related field Strong knowledge of business aviation, charter services, and/or customer relations in luxury or hospitality experience More than 5 years of experience in client services,
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Client Aviation Manager
3 days ago
Singapore Jet Aviation Full timeOverview Client Aviation Manager Location: Singapore, SG, Flexible Work Arrangement: Onsite Job Category: Customer Standards & Services Career Level: Executive Requisition Id: 4713Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to over 4,500 employees, and some 50 locations worldwide. Aircraft...
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Assistant Client Responsible Manager
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Singapore TAG Aviation Full timeWith a history dating back over 50 years, TAG Aviation are leaders in the business aviation industry. Operating from multiple centres in Europe and Asia, we have an unrivalled reputation for safety, reliability, and operational excellence and expertise. Specialising in aircraft acquisitions, aircraft management, charter and FBO/handling services, our...
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Civil Aviation Medical Office Traineeship
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Singapore Civil Aviation Authority of Singapore Full timeOverview What the role is: This traineeship offers the opportunity to join a small, agile team in the Civil Aviation Medical Board (CAMB) Division at CAAS for hands-on experience in executing staff and regulatory functions that contribute to aviation safety. The trainee will develop highly sought-after skills in regulatory oversight, stakeholder management,...
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Aircraft Technician
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Singapore AVIATION LABOUR GROUP PTE. LTD. Full timeOverview ALG is currently hiring Aircraft Technicians to work for our aviation client based in Singapore. This role will be on a minimum one-year contract with an extension or a permanent role likely should you excel. Responsibilities Responsible for the broad range of maintenance tasks for several commercial aircraft models. Troubleshoot problems, make...
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Senior Manager, Market Research
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Singapore BOC Aviation Full timeOverview Reporting to the Head of Market Research, you will play a pivotal role in shaping BOC Aviation’s strategic outlook by delivering forward-looking insights across airlines, OEMs, supply chains, and global macroeconomic trends. Your work will directly inform investment strategy, portfolio management, and client engagement. Responsibilities Delivering...
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Singapore Alton Aviation Consultancy Full time $80,000 - $120,000 per yearAssociate and Senior Associate, NY-based (Full Time), Management Consulting – Alton Aviation ConsultancyCOMPANY INTRODUCTIONAlton Aviation Consultancy is a specialized management consulting firm focused on the aviation sector. Our global client base includes, among others, major private equity and institutional investors in aviation, airlines, airports,...
