Sales Support

12 hours ago


Singapore Reeracoen Singapore Pte Ltd Full time

Our client specializes in producing a wide range of products for the food industry including oil, noodles, dairy products, and more within the ASEAN region. Currently, they are hiring for a Sales Support for Maternity CoverResponsibilities 1. Administrative Support Prepare and update quarterly selling prices using Business Central. Maintain and update list of long-term contract file. Request quotation sheets from RVM and confirm buying prices with the factory (RVM/RKJ/TRV). Manage and organize delivery schedules by updating estimated cargo ready dates based on the planners’ weekly order listings. Process customer’s sample requests, documentation requests, and complaints through Salesforce. 2. Customer Service Respond promptly to customer inquiries, both pre- and post-sales. Resolve customer issues related to orders, deliveries, and product availability in a timely and efficient manner. 3. Order Processing Receive and process purchase orders accurately via email and Salesforce. Issue PCNs and manage order revisions, cancellations, or split order memo for the factory (RVM/RKJ/TRV). Verify selling prices for RVM/RKJ/TRV products before issuing PCNs to the shipping team. Monitor shipping schedules and issue shipping instructions once orders are ready for dispatch. Coordinate closely with the logistics, inventory, and finance teams to ensure timely delivery and accurate billing. 4. Sales Coordination To support sales team on day-to-day operation. Monitor production schedules and negotiate with planners when necessary. #J-18808-Ljbffr



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