Guest Relations Executive
2 days ago
BENEFITS - 5 Days work per week - 44 hours weekly - Referral Fee (Up to $3000) - Uniform provided - Career Growth Opportunities - Employee discount of 25% - Birthday treat for 2pax (Worth up to $150) - Leave Benefits - Medical Benefits RESPONSIBILITIES AND MEANS • Maintain a charming and groomed appearance as we greet our guests during their entrance to our venue • Managing Reservations, walk ins & Event bookings below 40 guests • Knowledge of the offers provided by the venue is required, such as Food, Beverage, Seating Options and Promotions • Knowledge of Reservation Flow; Consumer View, Booking Platforms, Booking Processes • Knowledge of Reservations/ Events Policies • Monitor daily bookings and ensure assigned tables are prepared prior to their arrival • Ensure that all requests are properly noted on reservation lists and followed up with • Showing guests to their assigned tables • Provide menu and announce server's name • As a member of the Front Desk, you will also be required to keep informative with the abouts in Sentosa; Ongoing and upcoming Events. Transport timings and methods. Directions and Map of Sentosa etc • Know the profile of your guests before shift to anticipate and have a sense of who is visiting the Restaurant. Ensure all reservation requests and VIPs of the day are communicated to the respective service captains • Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services • Maintain constant awareness of operations and reservations on site • In this role, you will be responsible for anticipating upcoming reservations, turnovers, and ensuring that walk-ins and last minute reservations are handled in a timely manner in each of the respective seating areas based upon turnovers, peak periods, and the current manpower availability to assure smooth operation flow • Maintain efficiency in response; Phone Calls, Email Enquiries, Whatsapp Enquiries • Constantly updated with incoming Reviews; appraise and bring up to the Team on Positive and Negative Reviews. Address customer complaints and escalate to the Guest Relations Manager • Cashier duties; completing transactions, opening and closing cashier duties • Data Reporting; updating of sales report.
-
Guest Relations Executive
2 weeks ago
Singapore SOUTH BEACH INTERNATIONAL HOTEL MANAGEMENT PTE. LTD. Full time $30,000 - $60,000 per yearPOSITION SUMMARYOur jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Relations Executive take the initiative and deliver a wide range of services to make sure that guests enjoy their...
-
Guest Relations Executive
1 week ago
Singapore LVND HOTELS PTE. LTD. Full time**1. JOB DESCRIPTION** Job Title - Guest Relations Executive Hotel and Accommodation Services Ibis Styles Singapore on MacPherson is a International brand hotel; located at 401 MacPherson Road. This role is idela for someone who is passionate about hospitality. At Ibis Styles on MacPherson, we believe on providing efficient service and meaningful...
-
Guest Relation Executive
1 week ago
Singapore CUBE HOSPITALITY PTE. LTD. Full timeThe Guest Relations Executive / Officer is an important role at Cube to ensure a positive and rewarding experience for our guests. You will be responsible for developing relationships with guests, managing reservations, assisting guests’ questions, and handling any issues that may arise during their stay. We are looking for motivated and passionate...
-
Guest Relation Executive
2 days ago
Singapore Dynamic Human Capital Pte Ltd Full timeGuest Relation Executive Dynamic Human Capital Pte Ltd is hiring a Guest Relation Executive in Geylang, Singapore. Salary is SGD 30,000 - 60,000 per year. Time: 44 hrs / 5 days Location: Geylang Job Description Responsibilities include: Warmly welcome all incoming customers, check‐in their reservations, and escort them to their assigned tables. Serve food...
-
Guest Relations Executive
1 week ago
Singapore SUNSET METT SING PTE. LTD. Full timeAs the Guest Relations Executive, you will be the first point of contact for our valued guests, providing exceptional service from the time they arrive till they are escorted to their rooms creating memorable experiences along the way. You will be stationed in the lobby awaiting guest arrival and facilitating all arrangements from the moment guests step in...
-
Guest Relations Executive
1 week ago
Singapore SHISEN HANTEN Full timeCOMPANY DESCRIPTION A popular eatery in Japan since the late 1950s and now making its debut to Singapore, Michelin Starred Shisen Hanten spreads the love of traditional Szechwan cuisine smack dab in the middle of Orchard Road. It is also the only 2-Michelin Starred Chinese restaurant in Singapore, for 4 consecutive years. Helmed by Chef Chen Kentaro, and...
-
Guest Relations Executive
1 week ago
Singapore LA D'ORO PTE. LTD. Full timeWe are looking for outgoing and dynamic individual to join us as Guest Relations Executives! **Responsibilities**: Work closely with the managers in front desk operations management Answer calls, note down booking reservations and update accordingly Coordinate private events for large group reservations Ensure prompt and polite service in greeting guests...
-
Guest Relation Executive
1 week ago
Singapore CASA VOSTRA RETAIL PTE. LTD. Full time**Guest Relations Executive** **Introduction**: Translated to “your home” in Italian, Casa Vostra is an Italian concept initiated with a simple goal of offering perfected Italian cuisine staples suited for fast-paced modern living. In collaboration with Ebb & Flow group, we are set to open our first physical location, taking over the McDonald’s unit...
-
Guest Relations Executive
3 days ago
Singapore 1929 HOTEL PTE. LTD. Full timeOur Front Office is where the Guest Relations Executive will act as our hotel's host whenever a guest walks in or checks-in with us. He / She is to deliver exceptional guest experience and manage guests professionally to promote a positive impression, while working closely with the Team / Duty Managers (DM) to ensure daily hotel operations run smoothly. We...
-
Guest Relation Executive
2 weeks ago
Singapore Rempapa Full timeCOMPANY DESCRIPTION Damian D’Silva‘s all-day restaurant, is his personal contribution to the ongoing story of cuisine in Singapore, draws on a lifetime of custodianship and elevation of our culinary heritage, to engage the young and further the discourse on Singapore food. **DESIGNATION**: Guest Relation Executive RESPONSIBILITIES He/she has to smile...