Guest Relation Executive
2 days ago
Guest Relation Executive Dynamic Human Capital Pte Ltd is hiring a Guest Relation Executive in Geylang, Singapore. Salary is SGD 30,000 - 60,000 per year. Time: 44 hrs / 5 days Location: Geylang Job Description Responsibilities include: Warmly welcome all incoming customers, check‐in their reservations, and escort them to their assigned tables. Serve food and beverages to customers in a timely manner. Make menu recommendations to guests with extensive menu knowledge. Collaborate with the team to maintain the restaurant's ambiance and cleanliness. Provide the team with a roll‐up of reservations prior to each shift; inform management of any large parties, special reservation notes, and VIP customers. Manage guest reservations and assist with private events, ensuring all preferences are noted and met. Respond promptly to guest inquiries, concerns, or requests, ensuring an excellent experience from arrival to departure. Handle guest feedback with professionalism, ensuring concerns are resolved efficiently. Ensure smooth communication between front‐of‐house and kitchen teams for efficient service. Assist in managing the guest waiting list and resolve any seating issues as they arise. Stay informed about restaurant promotions, seasonal menus, and events to offer guests an engaging experience. Support the management team in training and mentoring junior front‐of‐house staff. Qualifications Previous experience with reservation systems such as 7Rooms. Experience in pre‐opening operations is a bonus. Excellent interpersonal and communication skills. Consistent track record of employment in hospitality‐related roles. Benefits Competitive staff discounts across outlets. Health and medical insurance coverage. By submitting an application or your resume, you are deemed to have consented to Dynamic Human Capital Pte Ltd collecting, using and disclosing your personal data for the purposes stated in our privacy notice. You acknowledge that you have read, understood, and agree with the terms in our privacy notice. #J-18808-Ljbffr
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Guest Relations Executive
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Guest Relations Executive
2 weeks ago
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