Senior Customer Relations Executive
1 week ago
1. Customer Relationship Management Build and maintain strong, long-term relationships with key customers. Act as the main point of contact for customer queries, concerns, and feedback. Proactively anticipate customer needs and provide solutions to enhance satisfaction. 2. Product Knowledge & Technical Support Develop in-depth knowledge of the company's products and services. Assist customers in understanding product features, usage, and benefits. Provide technical guidance to resolve customer issues in coordination with internal teams. 3. Sales Support & Promotion Support the sales team by following up on leads and enquiries. Promote company products during customer visits or calls. Assist in identifying new business opportunities and upselling products. 4. Complaint Handling & Problem Resolution Manage customer complaints professionally, ensuring timely resolution. Collaborate with internal departments to address product or service issues. Maintain records of complaints and resolution outcomes for reference and improvement. 5. Reporting & Feedback Prepare and submit regular reports (daily, weekly, monthly) on customer feedback, sales activity, and follow-ups. Conduct customer surveys and gather feedback on products and services. Provide insights and recommendations to management for continuous improvement. 6. Administrative & Compliance Duties Ensure all processes comply with company policies and ISO standards. Maintain accurate customer records, contact information, and transaction history. Support debt collection efforts and follow-up on overdue payments. 7. Miscellaneous Undertake any other tasks assigned by management to support customer satisfaction and company growth. Participate in internal meetings, training, and development programs to enhance skills. #J-18808-Ljbffr
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Public Relations Executive
1 week ago
Singapore Grow Public Relations Full time**We're looking for a team player who is interested in the following**: - Pursuing a career in public relations - Start-up and SME landscape in Singapore **What you'll gain**: - Deep insights into the start-up and SME landscape and gain familiarity with understanding customers, marketing challenges and tailoring public relations solutions for these brands. -...
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Senior Executive
1 day ago
Singapore Land Transport Authority Full time**What the role is** - SENIOR EXECUTIVE (CUSTOMER RELATIONS) **What you will be working on** - You will be part of the dynamic team in delivering quality customer service at LTA’s Customer Service Centre, including managing public queries via phone and written channels. You are required to provide good support in managing daily operations and...
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Public Relations Consultant
1 week ago
Singapore Grow Public Relations Full time**Grow PR is looking for a Public Relations Consultant.** We are looking for an individual who is adventurous and up for a challenge. This role will best suit someone who enjoys working with start-ups and SMEs. He or she should have **3 to 4 years of public relations experience** and are eager to be exposed to working with B2B/B2C technology and lifestyle...
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Senior Customer Relation Executive
1 week ago
Singapore PU TIEN SERVICES PTE. LTD. Full timeOverview Senior Customer Relation Executive Representative is responsible for providing high-level customer support and guidance, resolving complex issues, and serving as a mentor to junior team members in adopting best practices for operational excellence. Responsibilities Perform F&B factory general administrative duties. Execute and manage all order...
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Senior Officer
2 weeks ago
Singapore ITE Institute of Technical Education Full time[What the role is] As a Senior Officer, your role is to supervise/lead operations at the Customer & Visitor Centre (CVC) under the Customer Relations Department (CRR). You will need to execute policies and procedures to ensure that a standardised level of service is maintained. You will also be required to handle/support projects in functional areas within...
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Senior Executive
5 days ago
Singapore Institute of Technical Education Full timeSenior Executive – Customer Relations (ITE College Central)Join to apply for the Senior Executive – Customer Relations (ITE College Central)role at Institute of Technical Education . As a Senior Executive – Customer Relations, your role is to plan, manage and implement various projects, events and programmes in areas related to College Relations. What...
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Senior Executive, Customer Relations
2 weeks ago
Singapore SINGLAND MANAGEMENT SERVICES PTE. LTD. Full time**Responsiblities**: - Lead and inspire the customer service team to deliver quality customer service - Oversee the customer service counters to ensure proper housekeeping and smooth daily operations - Duty roster planning, updating and checking of the attendance records of the customer service team - Assist in the execution of the mall’s promotion and...
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Customer Relations Executive
6 days ago
Singapore SINGRASS PTE. LTD. Full time**Job description** **Company Description** Singrass builds sustainable, green, and ecological indoor spaces to improve mental and physical well-being. We are committed to providing green and innovative technological solutions to construct a harmonious urban ecosystem and contribute towards the SG Green Plan 2030 and Singapore's "30 by 30" vision for food...
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Customer Relations Executive
2 weeks ago
Singapore CADMUS RESOURCES Full timeAbout the job Customer Relations Executive Leading Education Platform in South East Asia Attractive Remuneration Package Responsibilities: Deliver professional customer service to hotline calls and front desk walk-ins. Be the first point of touch with customers. Handle and resolving customers enquires and feedbacks. Ensure that complaints are monitored and...
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Customer Relations Executive
5 days ago
Singapore TaF.tc Full timeJoin to apply for the Customer Relations Executive role at TaF.tc 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by TaF.tc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Tembusu Institute is looking for a...