Customer Relations Executive

5 days ago


Singapore TaF.tc Full time

Join to apply for the Customer Relations Executive role at TaF.tc 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by TaF.tc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Tembusu Institute is looking for a detailed and structured Customer Relations Executive who is interested in analyzing data, great with customers, and familiar with digital technologies. Your role is key in ensuring that payments for products and services are duly collected and recorded in our central database system to ensure full delivery of our services. Responsibilities Attend to customer enquiries on courses, course contents, and types of funding. Filter sales enquiries to relevant programme advisors to secure leads. Ensure customer satisfaction from point-of-sale to course completion or module end. Create relationships with corporate entities to ensure the satisfaction of their student representatives. Assist with and make arrangements for student requests (e.g., change of intakes, reassessments, withdrawals). Handle customer complaints, provide solutions, and follow up to ensure resolution. Develop, test, and implement ways to improve or digitalize student onboarding. Innovate and implement new methods to ensure customer satisfaction. Qualifications Strong communication and active listening skills. Familiarity with technology systems and practices. High level of responsibility and ability to work within tight timelines. Minimum Requirements Higher Nitec or equivalent and above. Experience in customer service is an advantage. Ability to work on weekends or public holidays. Proficient in Microsoft Excel. Proficiency in Chinese/Mandarin is an advantage. About Tembusu Institute Pte. Ltd. Inspired by the enduring strength and grace of the Tembusu tree, Tembusu Institute stands for resilience, growth, and innovation. Our diverse curriculum spans disciplines from textile and fashion to AI, engineering, business, and the musical arts, positioning us as a comprehensive, forward-thinking institution. Rebranded in 2024, Tembusu Institute Pte. Ltd. continues its partnership with SkillsFuture Singapore (SSG) as an appointed Continuing Education and Training (CET) Centre. We are also proud to be EduTrust-certified by SSG, reflecting our commitment to high-quality education and training. At Tembusu Institute, we are dedicated to equipping students with the skills they need to excel in dynamic industries, empowering them to shape their futures with confidence and creativity. #J-18808-Ljbffr



  • Singapore Grow Public Relations Full time

    We're looking for a team player who is interested in the following: - Pursuing a career in public relations - Start-up and SME landscape in Singapore **What you'll gain**: - Deep insights into the start-up and SME landscape and gain familiarity with understanding customers, marketing challenges and tailoring public relations solutions for these brands. -...

  • Account Executive

    22 hours ago


    Singapore OMNICOM PUBLIC RELATIONS GROUP PTE. LTD. Full time

    Omnicom Public Relations Group is a global collective of three of the top global public relations agencies worldwide and specialist agencies in areas including public affairs, marketing to women, fashion, global health strategy and corporate social responsibility. It encompasses more than 6,000 public relations professionals in more than 330 offices...


  • Singapore CADMUS RESOURCES Full time

    About the job Customer Relations Executive Leading Education Platform in South East Asia Attractive Remuneration Package Responsibilities: Deliver professional customer service to hotline calls and front desk walk-ins. Be the first point of touch with customers. Handle and resolving customers enquires and feedbacks. Ensure that complaints are monitored and...


  • Singapore Cycle & Carriage Singapore Full time

    Overview Executive - Customer Relations at Cycle & Carriage Singapore. The role involves managing customer communications primarily through email and digital channels, acting as the frontline representative of Cycle & Carriage Singapore, and delivering timely, empathetic, and solution-oriented responses to ensure customer satisfaction. Role &...


  • Singapore Tembusu Institute Pte. Ltd. Full time $2,500 - $3,000

    Tembusu Institute is looking for a detailed and structured Customer Relations Executive who is interested in analyzing data, great with customers and familiar with digital technologies. Your role is key in ensuring that payments for products and services are duly collected and recorded in our central database system to ensure full delivery of our...


  • Singapore Cycle & Carriage Full time $40,000 - $60,000 per year

    General informationNameExecutive - Customer RelationsRef #1151DateTuesday, October 7, 2025DepartmentCustomer Engagement DepartmentDescription & RequirementsJob DescriptionJoining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your...


  • Singapore PASONA SINGAPORE PTE. LTD. Full time

    • Location: Tanjog Pagar• Working hours: Mon-Friday: 9am~6pm• AWS + VB provided + Transport allowance• Hybrid working arrangement upon confirmationOur client is a subsidiary company of one of Japan's largest railway operators.They focus on expanding lifestyle-related businesses across the region, with key initiatives in cross-border e-commerce,...


  • Singapore Cycle & Carriage Industries Pte Ltd Full time

    Overview Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected. The Opportunity As an Email Agent in our...


  • Singapore APBA TG HUMAN RESOURCE PTE. LTD. Full time

    We are representing our client in the Consumer and Lifestyle sector to expand their Marketing team to hire for an Ecommerce & CRM Executive. Key Responsibilities: Customer Engagement & Support Manage customer enquiries professionally across email and social platforms (e.g. Facebook, Instagram). Handle customer feedback, complaints, and order-related...


  • Singapore AGENCY OF GRACE Full time

    **Customer Service Relationship Executive** **Training Provided** **Work-life balance** **Good Career Opportunity** **Responsibilities**: **- Reach out to existing active & non-active client base** **- Manage and service client’s portfolio** **- Responsible for delivering personalised service to customers on products and services enquiries;** **-...