Customer Relations Executive

4 days ago


Singapore TaF.tc Full time

Join to apply for the
Customer Relations Executive
role at
TaF.tc
2 days ago Be among the first 25 applicants
Get AI-powered advice on this job and more exclusive features.
This range is provided by TaF.tc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Tembusu Institute is looking for a detailed and structured
Customer Relations Executive
who is interested in analyzing data, great with customers, and familiar with digital technologies. Your role is key in ensuring that payments for products and services are duly collected and recorded in our central database system to ensure full delivery of our services.
Responsibilities
Attend to customer enquiries on courses, course contents, and types of funding.
Filter sales enquiries to relevant programme advisors to secure leads.
Ensure customer satisfaction from point-of-sale to course completion or module end.
Create relationships with corporate entities to ensure the satisfaction of their student representatives.
Assist with and make arrangements for student requests (e.g., change of intakes, reassessments, withdrawals).
Handle customer complaints, provide solutions, and follow up to ensure resolution.
Develop, test, and implement ways to improve or digitalize student onboarding.
Innovate and implement new methods to ensure customer satisfaction.
Qualifications
Strong communication and active listening skills.
Familiarity with technology systems and practices.
High level of responsibility and ability to work within tight timelines.
Minimum Requirements
Higher Nitec or equivalent and above.
Experience in customer service is an advantage.
Ability to work on weekends or public holidays.
Proficient in Microsoft Excel.
Proficiency in Chinese/Mandarin is an advantage.
About Tembusu Institute Pte. Ltd.
Inspired by the enduring strength and grace of the Tembusu tree, Tembusu Institute stands for resilience, growth, and innovation. Our diverse curriculum spans disciplines from textile and fashion to AI, engineering, business, and the musical arts, positioning us as a comprehensive, forward-thinking institution. Rebranded in 2024, Tembusu Institute Pte. Ltd. continues its partnership with SkillsFuture Singapore (SSG) as an appointed Continuing Education and Training (CET) Centre. We are also proud to be EduTrust-certified by SSG, reflecting our commitment to high-quality education and training. At Tembusu Institute, we are dedicated to equipping students with the skills they need to excel in dynamic industries, empowering them to shape their futures with confidence and creativity.
#J-18808-Ljbffr



  • Singapore Eu Yan Sang (Singapore) Pte Ltd Full time

    Overview Eu Yan Sang Singapore is seeking a passionate and service-oriented Customer Relations Executive to join our Customer Relations team. In this role, you will act as the first point of contact for customers across our diverse sales channels — including retail, e-commerce, wholesale, e-marketplaces, and social media platforms. You will respond to...


  • Singapore Eu Yan Sang (Singapore) Pte Ltd Full time

    Overview Eu Yan Sang Singapore is seeking a passionate and service-oriented Customer Relations Executive to join our Customer Relations team. In this role, you will act as the first point of contact for customers across our diverse sales channels — including retail, e-commerce, wholesale, e-marketplaces, and social media platforms. You will respond to...

  • Account Executive

    5 days ago


    Singapore OMNICOM PUBLIC RELATIONS GROUP PTE. LTD. Full time

    Omnicom Public Relations Group is a global collective of three of the top global public relations agencies worldwide and specialist agencies in areas including public affairs, marketing to women, fashion, global health strategy and corporate social responsibility. It encompasses more than 6,000 public relations professionals in more than 330 offices...


  • Singapore SHIELDMASTER PTE. LTD. Full time

    Position overview: We are looking for a results oriented **Customer relations executive**to onboard our sales team in acquiring new clients and growing existing accounts. The executive will play a key role in driving revenue growth by promoting our professional services, promptly serving the customer needs and building strong client relationships. **Key...


  • Singapore Tembusu Partners Pte Ltd Full time $40,000 - $60,000 per year

    Join to apply for the Customer Relations Executive role at Tembusu Partners . **Role Overview:** Tembusu Institute is seeking a detailed and structured Customer Relations Executive interested in data analysis, customer engagement, and digital technologies. Your key responsibilities include ensuring payments are collected and recorded accurately in our...


  • Singapore TEXTILE AND FASHION INDUSTRY TRAINING CENTRE PTE LTD Full time

    As a TaF.tc Customer Relations Executive, you will be a key player in the company in ensuring overall positive customer experience by providing outstanding support to meet their needs in order to build customer lifetime value. **Here's What You'll Do Day to Day**: - Attend to customer enquiries on courses, course contents, and types of funding (Inbound...


  • Singapore Cadmus Resources Full time $4,000 - $6,000 per year

    About the job Customer Relations Executive Leading Education Platform in South East Asia Attractive Remuneration Package Responsibilities: Deliver professional customer service to hotline calls and front desk walk-ins. Be the first point of touch with customers. Handle and resolve customer inquiries and feedback. Ensure that complaints are monitored...


  • Singapore Kinokuniya Book Stores of Singapore Pte Ltd Full time

    Customer Service & Support Act as the primary point of contact for customer enquiries, requests and feedback, across all platforms, ensuring prompt and professional responses. Provide accurate information on company's products, services, promotions, and policies. Manage service recovery efforts and ensure thorough follow-up until issues are fully resolved,...


  • Singapore Parkway Pantai Full time

    The Customer Relations Executive performs customer service duties according to hospital’s standards and supervises and coaches the customer service team. **Key accountabilities**: - To cover duties at both Front Office counters at Hospital main lobby and Medical Centre - Provide directions and assistance to all internal and external customers by handling...


  • Singapore TaF Full time

    Join to apply for the Customer Relations Executive role at TaF.tc 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. This range is provided by TaF.tc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Tembusu Institute is...