Global Customer Support Lead

2 weeks ago


Singapore Enboarder Full time

Company Description Veremark is a global HR tech scale-up on a mission to help the world trust faster. We started with background and reference checking, pioneering an entirely new approach through Verepass – a blockchain solution which facilitates instant verification by enabling candidates to own, manage, and share their securely-held and verified career credentials. We launched our second product in 2024 – a Whistleblowing platform with end-to-end encryption enabling employees to report issues safely and anonymously. Recognised as one of the fastest-growing UK and European startups, Veremark has earned a place in Deloitte Fast 50 / 500, Sifted 100, Future Fifty 2.0, FT1000, and TECH5 – testament to our innovative approach and rapid growth journey. Job Description We are seeking an experienced and strategic Global Customer Support Manager to lead our support operations and elevate our service experience for both clients and candidates. This role is central to ensuring that every inbound interaction is resolved efficiently, while also driving proactive improvements through data, insights, automation, and content. You will play a key role in improving retention and growth, especially within our non-



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