Client Platform Professional

2 days ago

Singapore beBeeSpecialist Full time

Client Platform Specialist

We are seeking a skilled Client Platform Specialist to join our team.

Job Description:

The successful candidate will be responsible for ensuring the smooth operation of client platforms. This involves managing installation, configuration, testing and operations to meet agreed service levels.

Key Responsibilities:

  • Platform Management : Ensure the effective management of client platforms to meet customer needs.
  • Troubleshooting : Troubleshoot and resolve client platform-related incidents in a timely manner.
  • Service Requests : Handle service requests and provide regular updates to stakeholders.
  • System Monitoring : Monitor and document system configurations to ensure compliance with agreed service levels.
  • Project Participation : Participate in client platform implementation and upgrade projects.
  • Research and Evaluation : Conduct research and evaluation of new client platform tools to stay up-to-date with industry developments.
  • Technical Advice : Provide technical advice to customers or project teams on systems-related matters.
  • Change Management : Manage client platform systems through formal change request processes.
  • Status Reporting : Prepare and deliver regular status reports to stakeholders.
  • Infrastructure Planning : Gather and analyze infrastructure requirements to support business/application needs.

Mandatory Skills:

  • Windows 10 Expertise : Strong knowledge of Windows 10 is essential.

Preferred Skills:

  • Windows 11 Familiarity : Familiarity with Windows 11 is desirable.

Work Arrangements:

Standby duty is required (24 x 7).

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