
Chief Quality Excellence Specialist
1 week ago
Quality Assurance Manager
The role of the Quality Assurance Manager is to oversee and maintain quality control systems ensuring compliance with industry standards and regulations.
Key Responsibilities:
- Develop, implement, and maintain a quality management system that ensures compliance with industry standards and regulations.
- Oversee the inspection of incoming and outgoing spare parts and ensure service repair work from internal teams and external vendors meets established standards and specifications.
- Manage controlled quality documentation including work instructions, quality manuals, inspection reports, non-conformance reports, and corrective and preventive action records.
- Lead warranty assessments, address customer concerns, and resolve issues to ensure high levels of customer satisfaction.
- Develop and manage calibration schedules for measuring, monitoring, and hoisting equipment ensuring compliance with relevant standards.
- Support internal audits, quality metrics tracking, and continuous improvement initiatives aligned with ISO standards.
Requirements:
- Bachelor's degree in mechanical engineering, industrial management, or a related field.
- Minimum of 3-5 years of experience in quality management preferably in a similar industry.
- Strong knowledge of quality assurance methodologies, tools, and techniques.
- Certification in quality management is highly recommended.
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