Deputy Director/ Senior Assistant Director, Case Management Operations

3 days ago


Singapore Health Sciences Authority Full time

What the role is: Deputy Director/ Senior Assistant Director, Case Management Operations (CMO) oversees vaping case management operations and manages day-to‐day case management workflows across the different tracks, ensuring effective case intake, processing, and resolution while coordinating with multiple agencies for seamless handoffs and compliance monitoring. The incumbent works in a fast‐paced environment that requires managing multiple operational priorities and stakeholder relationships simultaneously to support the national effort against vaping. What you will be working on: Case Management Operations & Track Coordination Oversee comprehensive case management operations ensuring effective case intake, processing, and resolution workflows. Monitor case handoffs to relevant agencies and manage



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