Assistant Manager/Deputy Manager

2 weeks ago

Singapore Temasek Polytechnic Full time

Assistant Manager/Deputy Manager (Library/Services)Overview Join a vibrant, inclusive, and tech-driven academic library that redefines traditional boundaries. As part of a forward-thinking team, you’ll help shape innovative services, explore creative solutions, and grow through collaboration and continuous learning in a fun, future-ready environment. What You Will Be Working On User Experience & Services Champion intuitive, responsive, and accessible services that delight our users. Gather user insights through surveys, observations, or informal feedback to drive improvements. Actively promote library resources and foster engagement across the campus community. Technology, AI, Data & Innovation Implementation and operate smart library technologies such as inventory robots, facial recognition gantries, smart lockers, crowd monitoring systems, etc. Collaborate with IT department and library teams on projects involving AI, digitalisation, or data analytics to enhance services and operations. Use data tools to monitor trends, evaluate services, and support evidence-based decision-making. Contribute ideas and pilot new tech-driven initiatives that push boundaries. Administration and Operations Management Oversee service operations, membership processes, and facility maintenance. Manage library security and respond to feedback or breaches in resource usage. Maintain collections through shelf management, inventory checks, and weeding exercises. Provide data and insights to support strategic planning and operational decisions. Stakeholder Engagement & Collaboration Partner with internal departments, schools, and external collaborators to co-create library programs and outreach activities. Participate in policy development, service enhancements, and digital transformation efforts. Represent the library in Joint Poly Libraries projects, potentially as a project lead. What We Are Looking For Tertiary qualifications in Library & Information Science, Communications, Design, or a related field. Candidates with minimum 3 years of supervisory experience are preferred, in a library or service-oriented environment. Familiarity with library or other inventory systems, digital platforms, or analytics tools. Strong interpersonal and communication skills; resourceful and service-driven. Effective writing and visual communication skills for outreach and engagement. Comfortable with emerging technologies and open to change. Seniority level Associate Employment type Full-time Job function Administrative Industries Higher Education #J-18808-Ljbffr

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