
Govt* Customer Service Officer
1 week ago
Entry Level Job - Located at Labrador Park MRT |
1st-Level Support (Attend calls / emails / LiveChat)
Gross Salary: Up to $3,000/month + AWS |
Up to 21 Days Leaves + Statutory Leave Benefits
Comprehensive Medical Plan + Dental Benefits
GOVT PROJECT EXPOSURE** We are hiring a dedicated and service-oriented
Customer Service Officer
to support a government-linked project. This role involves managing incoming enquiries via calls/emails/LiveChat, performing basic troubleshooting, and providing accurate, timely assistance to the public. Comprehensive training will be provided, and you will be equipped with internal systems to support your daily responsibilities.
Key Responsibilities:
Respond to public enquiries through calls/emails/LiveChat in a prompt and professional manner
Perform first-level troubleshooting using internal tools and guidelines
Ensure accurate documentation of all cases and follow-ups
Maintain a high standard of customer service in all interactions
Working Hours: 5 days a week~ (Weekend WFH)
5 days a week, rotating between Mon to Sun (8:45am – 6:15pm / 11:45am – 9:15pm)
Requirements:
Minimum GCE O-Level or relevant qualification
Good communication and interpersonal skills
Able to work both shifts
Singaporean only
Apply now
to be part of a professional and supportive team.
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Thong Jia Qian (Joyce) - R
ScienTec Consulting Pte Ltd – 11C5781
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