Customer Success Specialist

15 hours ago

Singapore Verzdesign Pte Ltd Full time

2 days ago Be among the first 25 applicants About Us Verz Design Pte Ltd is a leading web design agency in Singapore, specializing in creating stunning and effective online solutions for our clients. We are seeking a dynamic and results‐driven Customer Success Specialist to join our team and contribute to our growth in the digital space. Job Summary As a Customer Success Specialist, you will play a crucial role in ensuring the smooth operation, managing website maintenance and its renewals and ensuring client satisfaction throughout the renewal process. You will collaborate closely with other team members to deliver outstanding support and service to our clients. Responsibilities Proactively reach out to existing clients via phone, email, WhatsApp and in‐person meetings to discuss website maintenance renewals. Understand clients' current website maintenance needs and provide personalized recommendations for renewal packages based on their requirements. Prepare and present renewal proposals and contracts to clients, negotiating terms and pricing as needed to secure renewals. Coordinate with internal teams such as sales, support, and finance to ensure smooth renewal processes and address any client concerns or questions. Purchase, set up, and renew domain, hosting, SSL and other technical services. Act as a primary point of contact for clients regarding maintenance‐related inquiries, updates, and issue resolution. Generate regular reports on website maintenance, renewal rates, and sales effectiveness. Track and analyze customer interactions, sales metrics, and support data to identify trends, patterns, and opportunities for improvement. Collaborate with cross‐functional teams to implement strategies to optimize renewal sales and enhance customer satisfaction. Qualifications Diploma / ITE in Business or a related field. Excellent negotiation and persuasion skills to successfully close renewal deals and upsell additional services. Strong communication skills, both written and verbal. Experience working in Sales will be an advantage. Motivated, result‐oriented, and good time management. Good team player and able to work independently. Proven experience in website maintenance is a plus, preferably in a web design or digital agency. Why Join Us Opportunity to work in a dynamic and creative environment. Competitive salary and performance‐based incentives. Career growth and development opportunities. Collaborative team culture. Contribute to the success of a leading web design agency in Singapore. To apply, please send your resume outlining your relevant experience and why you are the ideal candidate for this role to ****Seniority level Entry level Employment type Full‐time Job function Customer Service Industries IT Services and IT Consulting #J-18808-Ljbffr

  • Customer Success Specialist

    1 week ago

    Central Singapore Beame Full time

    **About BEAME Medical Technology Limited**: **Job Summary**: We are currently seeking a motivated and dynamic Customer Success Specialist to join our team. As a Customer Success Specialist, you will play a crucial role in ensuring customer satisfaction and building strong relationships with our valued customers. Your main responsibility will be to provide...

  • Customer Success Specialist

    2 weeks ago

    Singapore Verz Design Full time

    About Us Verz Design Pte Ltd is a leading web design agency in Singapore, specializing in creating stunning and effective online solutions for our clients. We are seeking a dynamic and results-driven Customer Success Specialist to join our team and contribute to our growth in the digital space. Job Summary As a Customer Success Specialist, you will play a...

  • Customer Success Specialist

    2 weeks ago

    Singapore HokuApps Full time

    Description Overview Join to apply for the Customer Success Specialist role at HokuApps . HokuApps is a Rapid Application Development Platform that enables Digital Transformation for global organizations by leveraging new technology. Our Digital Transformation consulting helps companies improve products and services, enhance customer experience, enter new...

  • Customer Success Specialist

    1 day ago

    Singapore ACAMS Full time $60,000 - $120,000 per year

    Who We Are:ACAMS is the largest international membership organization dedicated to providing opportunities for anti-financial crime (AFC) education, best practices, and peer-to-peer networking to AFC professionals globally. With over 115,000 members across 180 jurisdictions, ACAMS is committed to fighting and finding ways to help prevent financial crime...

  • Customer Success Specialist

    1 week ago

    Singapore Quandoo GmbH Full time

    **Company Description**: Interested in working for a global SaaS provider in the hospo tech space? Quandoo is looking for a tenacious and results-driven customer success specialist to join the team! Quandoo's mission is to improve the way hospitality venues connect with diners in the digital world. Through our marketplace and extensive booking network, we...

  • Principal Ai Specialist, Customer Success

    3 hours ago

    Singapore Zendesk Full time

    The _AI Specialist, Customer Success _role is a dynamic customer advisory role responsible for getting customers to business outcomes as fast as possible using our cutting-edge Zendesk AI solutions. The overarching objective of the AI Specialist, Customer Success is to ensure Zendesk customers realize business value and outcomes from their investment in...

  • Customer Success Specialist

    2 weeks ago

    Singapore Amazon Full time $120,000 - $150,000 per year

    Transform enterprise digital workplaces while accelerating your career with AWS's fastest-growing End User Computing portfolio. Drive millions in revenue growth by helping Fortune 500 companies unlock the full potential of cloud-based desktop and application solutions.As a Customer Success Specialist for AWS End User Computing (EUC), you'll be the strategic...

  • Customer Success Specialist

    2 weeks ago

    Singapore Amazon Web Services Full time $80,000 - $120,000 per year

    DESCRIPTIONTransform enterprise digital workplaces while accelerating your career with AWS's fastest-growing End User Computing portfolio. Drive millions in revenue growth by helping Fortune 500 companies unlock the full potential of cloud-based desktop and application solutions. As a Customer Success Specialist for AWS End User Computing (EUC), you'll be...

  • Customer Success Specialist

    1 week ago

    Singapore V3 Smart Technologies Full time

    The Customer Success Specialist will help us maintain great relationships with our clientele by ensuring their needs are met through our solutions and excellent service support. This individual will play an important role in customer retention and work with internal teams to strategise and identify opportunities for revenue growth. **Responsibilities**: -...

  • Customer Success Specialist

    2 days ago

    Singapore AppDynamics Full time

    Full Stack Observability Customer Success team in Cisco is seeking a highly motivated and customer-focused Customer Success Specialist to join our team. As a Customer Success Specialist, you will play a critical role in ensuring our customers' success by providing technical guidance, deliver ATXs and Accelerator sessions, and proactively help customers adopt...