Technical Support Engineer, Partner

3 days ago


Singapore Adyen Full time

Overview

Technical Support Engineer (Partner) at Adyen. You will serve as the primary point of contact for Adyen’s global partners, collaborating with cross-functional teams including partnership, technical, and commercial. Your efforts will influence our partners’ ability to implement solutions, process payments, and support the growth of our merchants’ businesses. Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft, and operates 24/7 to serve partners worldwide.

What you’ll do

  • Be a key source of knowledge on the Adyen platform and APIs, the underlying web-stack technologies, and industry-standard integration methods and best practices.
  • You are responsible for assisting partners to enable merchants’ full lifecycle (integration, expansion and operational excellence).
  • Be an internal product advocate, track product processes and contribute to the platform feeding back feedback and issues you get back from partners.
  • Advising partners regarding the best implementation practices and also addressing specific partner’s issues.
  • Providing first class support service.

Who you are

  • You have experience as a Technical Support Engineer/Technical Solutions Consultant.
  • You have experience with


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