
Hotel Ambassador
3 days ago
This position requires a highly skilled and courteous individual to represent our hotel in the best possible light. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.
Responsibilities include:
- Greeting guests upon arrival and departure with a warm smile and efficient luggage assistance.
- Collaborating closely with the Front Office team to deliver seamless service to guests, including resolving any issues that may arise during their stay.
- Building rapport with in-house and long-staying guests, offering assistance and support as needed.
- Responding promptly and tactfully to guests' requests and inquiries, including hotel facilities and services, local attractions, transportation options, dining recommendations, and general information beyond the hotel.
- Liaising closely with Reception on guests' arrival and departure, ensuring a smooth transition process.
- Making courtesy calls to guests to ensure they are satisfied with their stay and address any concerns they may have.
- Staying well-informed about local events, conferences, and tourist information to provide guests with valuable insights and recommendations.
- Managing guest baggage storage, parcel delivery, and correspondence efficiently and securely.
- Maintaining accurate records by updating the movements log, including delivery of luggage, parcels, and baggage stored or retrieved.
- Ensuring the lobby, driveway, and luggage storage areas are kept clean and presentable at all times.
- Staying informed about daily events within the hotel and assisting guests or visitors with directions and relevant information as required.
- Overseeing and maintaining smooth traffic flow at the hotel driveway, ensuring a safe and efficient experience for guests.
- Requiring and keeping stock of promotional materials for daily operations, showcasing our hotel's offerings and amenities.
- Performing any other duties assigned by supervisors, carrying them out diligently and professionally.
-
Hotel Ambassador
2 days ago
Singapore beBeeAmbassador Full time $24,000 - $42,000Hotel AmbassadorJoin our community of passionate individuals who share a love for delivering exceptional guest experiences. As a Hotel Ambassador, you will be the face of our hotel, providing warm and welcoming service to our guests.Key Responsibilities:Engage with guests in a friendly and approachable manner, ensuring their needs are met and...
-
Hotel Ambassador
3 days ago
Singapore beBeeAmbassador Full timeThe Lady in Red is an iconic ambassador of the hotel, welcoming and farewelling guests with exceptional service standards. Responsibilities: Guest Communication : Provide highest quality communication to all guests, empowering them with information about the hotel and its services. VIP Knowledge : Possess in-depth knowledge of VIPs in-house, hotel...
-
Club Ambassador
2 weeks ago
Singapore TOUCHPOINT LOYALTY PTE. LTD. Full timeThe role of Club Ambassador is a specialised role within TouchPoint designed to add the optimal layer of onsite support at the partner hotel’s front line. The role has a direct report to TouchPoint’s Senior Management Team, while day to day reporting to the hotel’s F&B Director or other designated position with the hotel. The Club Ambassador's primary...
-
Singapore beBeeAmbassador Full time $2,500 - $3,500Hotel Ambassador OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Hotel Ambassador.Job Description: Provide exceptional service to guests, ensuring their stay with us is memorable and enjoyable.Responsibilities:Welcoming guests upon arrival and assisting them with their luggage.Ensuring smooth check-in and...
-
Raffles Hotel Singapore
1 day ago
Singapore BEACH ROAD HOTEL (1886) LTD. Full timeThe Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore’s service experience throughout the entire guest journey. Primary Responsibilities Executes Core Tasks Of The Lobby Operation - Delivers the Raffles Hotel Singapore guest experience through a seamless flow of processes and...
-
Guest Services Ambassador/officer
2 days ago
Singapore TPC HOTEL PTE. LTD. Full time**Job Responsibility**: - Meets and greets all guests on arrival. - Welcome guests upon arrival and check-in according to established standard operating procedures. - Provide information pertaining to the guest’s stay. - Provide courteous and efficient service and if possible, try to comply with each and every guest request. - Be familiar with all room...
-
Front Office Ambassador
1 week ago
Singapore M Hotel Singapore Full time**Position Summary** Front Office Ambassador will be responsible for providing guest services in the various sections: Reception, OneTouch, & M Club. For Reception, Front Office Ambassador will be responsible for providing guests with a positive first and last impression, and will provide consistent excellent customer service. For M Club, Front Office...
-
Hotel Manager
16 hours ago
Singapore CAPELLA HOTEL, SINGAPORE Full time**Position Overview** The Hotel Manager at Capella Singapore holds full responsibility for all operational functions of the hotel, encompassing the Rooms Division, The Club Residences, Food & Beverage operations, and Auriga Spa. The role ensures that each department operates in alignment with Capella's service philosophy and luxury standards while...
-
Guest Services Ambassador/Officer
2 days ago
Singapore TPC HOTEL PTE. LTD. Full timeRoles & ResponsibilitiesJob Responsibility:Meets and greets all guests on arrival. Welcome guests upon arrival and check-in according to established standard operating procedures. Provide information pertaining to the guest's stay. Provide courteous and efficient service and if possible, try to comply with each and every guest request. Be familiar with...
-
Lobby Ambassador
3 days ago
Singapore Raffles Hotel Singapore Full timeThe Lobby Ambassador is responsible in managing various aspects of the Lobby operation in the delivery of the Raffles Hotel Singapore's service experience throughout the entire guest journey. Primary Responsibilities Executes Core Tasks Of The Lobby Operation Delivers the Raffles Hotel Singapore guest experience through a seamless flow of processes and...