Operations executive

5 days ago


Singapore This Is An IT Support Group Full time

Job Summary
The Higher Executive - Operations is responsible for developing and execution of operational policies, standards and procedures for the Warehouse. He/She monitors and optimizes storage and utilization levels making data-driven decisions to improve productivity and efficiency of the warehouse. Analytical and logical, he/she is required to explore solutions and analyse the feasibility of plans. He/She is also expected to coordinate closely with internal and external stakeholders to implement processes and technology, and to assist in the management of the warehouse operations department.
Job Responsibilities/Key Tasks
Business Administration Operations
Manage stakeholders to monitor completion of requirements and activities
Participate in value-based culture and a culture of accountability in the organisation
Adhere to organisation’s governance, compliance issues and reporting processes
Adhere to organisation’s data governance and protection processes
Lead teams in the workplace
Review allocation of resources in support of different business activities
Optimise use of allocated resources
Coordinate operational policies, standards and procedures
Execute risk mitigation plans
Business Process/Continuous Improvement
Analyse risks associated with different approaches of process changes
Engage senior management for buy-in to implement solutions identified
Execute business processes improvement solutions
Adhere to corporate social responsibility policies for logistics operations
Execute environmental protection policies and procedures
Develop measures using quality management knowledge to enhance quality standards
Safety and Health
Manage WSH activities to ensure department's compliance to requirements
Perform safety and health risk assessment
Coordinate corrective actions to address areas of non-conformance to WSH standards
Address WSH risks from assessment reports to determine hazards
Manage WSH solutioning discussions around suggestions to improve existing processes
Sales and Customer Service
Manage key accounts through maintaining close contact with stakeholders
Communicate with key account managers to identify new businesses and grow relationships that assist in revenue generation within assigned verticals
Plan delivery of logistics products and services that meet customer requirements
Deploy logistics services that meet customer requirements
Monitor lapses in delivery of logistics services to customers
Warehousing, Cargo and Material Handling
Execute warehouse operations performance goals using quality management knowledge
Develop warehousing standards for quality management systems
Develop warehouse planning methods, warehouse storage, layout and material handling equipment (MHE) plans
Develop warehouse security plans
Manage re-location of warehouses
Manage resources to ensure cargo-handling schedules are met
Manage cargo documentation process according to industry standards or sector requirements
Develop operational improvements based on performance measures
Manage dangerous goods and hazardous materials operations
Job Requirements
Basic knowledge of SAP/Warehouse Management System (WMS)/Supply Chain Software/Enterprise Resource Planning (ERP) Systems
Proficiency in basic Microsoft (MS) Office/Power Platform Applications
Professional Qualifications & Relevant Experience
Degree/Diploma in Business/Logistics/Supply Chain or equivalent certifications
1-3 years of relevant working experience in Warehouse Operations/Vendor Management
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