Executive Director, Client Onboarding Facilitation Group

6 days ago

Singapore SUMITOMO MITSUI BANKING CORPORATION Singapore Branch Full time

Roles & Responsibilities Responsibilities Strategic Leadership & Oversight Lead the onboarding and client implementation team for corporate banking clients across Asia-Pacific, based out of Singapore. Develop and drive the onboarding strategy, policies, and client engagement model in alignment with global and regional standards. Maintain oversight of the client onboarding pipeline, ensuring timely, compliant, and client-friendly activation of services. Client Engagement & Handholding Serve as a senior client-facing escalation point throughout the onboarding journey. Oversee proactive client handholding, especially during multi-product and multi-jurisdiction onboarding. Partner with Global Transaction Banking Dept. & ensure proper client training, channel access (e.g., host-to-host, SWIFT Net, digital platforms), and readiness for go-live. Cross-Functional Coordination Orchestrate coordination across internal stakeholders: Relationship Managers (RMs), Product Teams, Legal, Compliance, Operations (BCAPD-FCMO CDD (KYC), BCAPD-DG, BCAPD-CMLG), Credit, Risk & Technology. Chair regular onboarding forums or calls to review high-value or complex onboarding cases. Use these forums to escalate to Front Office RMs, Management teams to resolve bottlenecks. Work closely with regional/global onboarding leadership to standardize processes and resolve bottlenecks. Regulatory Compliance & Risk Governance Ensure full adherence to MAS guidelines, AML/KYC standards, sanctions, tax documentation, and cross-border onboarding regulations. Manage onboarding-related operational risks, audit points, and regulatory inquiries. Ensure internal controls, quality assurance, and issue remediation frameworks are in place. Process Optimization & Transformation Identify, sponsor, and drive process automation, workflow enhancement, and digitization initiatives in onboarding and implementation. Develop & monitor key SLA/KPI metrics (e.g., TAT, NPS, drop-offs) and implement performance improvement plans. Drive regular reporting via dashboards & other Business Intelligence tools. Drive adoption of onboarding platforms, e-signatures, digital document management, and real-time tracking tools. Participate & contribute to key strategic projects that will transform Customer journey. Requirements Minimum 15+ years of experience in corporate banking operations, onboarding (KYC), client implementation (

  • AVP - Client Onboarding Facilitation Group

    1 week ago

    Singapore Sumitomo Group Full time $90,000 - $120,000 per year

    Provide (1) clear guidance on documentation requirement and (2) support to customers for query resolution throughout the onboarding process.Centralize onboarding activities and improve coordination among stakeholders.Job ResponsiblitiesStrategic Leadership & OversightSupport onboarding strategy and execution for corporate clients across Asia-Pacific.Maintain...

  • Executive Director, Client Onboarding Facilitation Group

    5 hours ago

    Singapore SUMITOMO MITSUI BANKING CORPORATION Singapore Branch Full time

    Responsibilities Strategic Leadership & Oversight Lead the onboarding and client implementation team for corporate banking clients across Asia-Pacific, based out of Singapore. Develop and drive the onboarding strategy, policies, and client engagement model in alignment with global and regional standards. Maintain oversight of the client onboarding pipeline,...

  • AVP, Client Onboarding Facilitation Group

    1 week ago

    Singapore SUMITOMO MITSUI BANKING CORPORATION Singapore Branch Full time

    Job Responsiblities Strategic Leadership & Oversight Support onboarding strategy and execution for corporate clients across Asia-Pacific. Maintain visibility on onboarding pipeline and ensure timely activation of services. Client Engagement & Handholding Serve as a client-facing point throughout the onboarding journey. Ensure client readiness through...

  • Client Onboarding Specialist

    2 weeks ago

    Singapore UBS Full time

    Singapore - Operations - Investment Bank **Job Reference #** - 262639BR **City** - Singapore **Job Type** - Full Time **Your role** - Are you incredibly organized with an eye for detail? Do you have a high client service orientation and high risk awareness? We're looking for someone like that to: - Being part of the IB Client Onboarding Team - supporting...

  • Client Onboarding Coordinator

    2 weeks ago

    Singapore ASIA DIGITAL EXCHANGE PTE. LTD. Full time

    **About Us AsiaNext is a trusted digital exchange for institutional investors in Asia and globally. It will offer integrated listing, trading, and post-trade services for digital assets, including digital payment tokens. The joint venture between the SBI Group in Japan and SIX Group AG in Switzerland will provide an institutional-grade platform to enable the...

  • Client Onboarding Executive

    1 week ago

    Singapore JCO Management Pte Ltd Full time $36,000 - $48,000 per year

    OverviewWe're seeking a detail-oriented Client Onboarding Executive to ensure new clients enjoy a seamless start with us. You'll be the first point of contact, guiding them through processes and setting the stage for long-term partnerships.ResponsibilitiesManage client onboarding from start to finishAct as the main contact for new clientsCoordinate with...

  • AVP, Client Onboarding Facilitation Group

    6 days ago

    Singapore SUMITOMO MITSUI BANKING CORPORATION Singapore Branch Full time

    Roles & Responsibilities Job Responsiblities Strategic Leadership & Oversight Support onboarding strategy and execution for corporate clients across Asia-Pacific. Maintain visibility on onboarding pipeline and ensure timely activation of services. Client Engagement & Handholding Serve as a client-facing point throughout the onboarding journey. Ensure client...

  • Client Onboarding Control

    5 days ago

    Singapore Hays Singapore Full time $60,000 - $80,000 per year

    Your new company You'll be working in the FSO Client Onboarding Team in Wealth Management Singapore. Client Onboarding is responsible for providing comprehensive support in Onboarding to our Clients and Client Advisors in various market teams. Your new role As a Client Onboarding Specialist, you will Support Wealth Management...

  • Client Onboarding Control

    5 days ago

    Singapore Hays Full time $60,000 - $80,000 per year

    Support Wealth Management Client Advisors and clients on all client onboarding matters.Your new company You'll be working in the FSO Client Onboarding Team in Wealth Management Singapore. Client Onboarding is responsible for providing comprehensive support in Onboarding to our Clients and Client Advisors in various market teams. Your new role ...

  • Executive Director/director, Kyc Compliance Client

    2 weeks ago

    Singapore Qontel Search Pte Ltd Full time

    **Executive Director / Director - KYC Client Onboarding Compliance (Private Banking)** Are you a seasoned KYC Client Onboarding Compliance leader interested in leveraging strong people leadership, AML/CFT expertise, and stakeholder management skills to safeguard and shape the onboarding standards across a fast-growing reputable bank? Our client is a...