Network & IT Lab Engineer
4 hours ago
Network & IT Lab Engineer Title: Network & IT Lab Engineer at Singapore University of Social Sciences (SUSS)Singapore University of Social Sciences (SUSS) is Singapore's first institute for lifelong learning, championing inclusivity and ensuring equal opportunities for all. About The Job The successful candidate will work closely with the school's lab support team to ensure the smooth operation of laboratories. You will set up and maintain network devices, manage desktop systems, install software, and support specialized lab equipment while providing technical assistance to various stakeholders across the university. Key Responsibilities Network Infrastructure Support Configure and install network hardware (routers, switches, and firewalls). Provide prompt and effective technical support for network connectivity, minimizing downtime. Analyze technical and business requirements and implement optimal network configurations. Maintain documentation of network configurations, changes, and troubleshooting procedures. Lab & IT Support Provide technical support for ICT courses and capstone projects. Maintain, configure, and support lab, project hardware and software. Troubleshoot issues in both physical and virtual lab environments for faculty and students. Assist faculty and capstone project supervisors in sourcing and evaluating new equipment and software. Coordinate with third‐party vendors. Assist with other tasks and duties assigned by the supervisor. Job Requirements University degree in Networking, Computer Science, information technology, or related fields. At least 3 years of relevant experience, preferably in higher education, with at least 2 years managing physical/virtual lab environments. Proficient with Cisco, Linux, and open‐source environments. Hands‐on experience using Cisco CLI to configure and troubleshoot network devices. CCNA certification preferred. Cloud certifications (AWS, Azure, Google Cloud) are advantageous. Experience with Learning Management Systems and educational technology tools is a plus. Self‐motivated team player with strong problem‐solving and analytical skills. Ability to work independently and collaboratively. What We Offer Competitive pay package. Hybrid work arrangement (subject to role). Medical benefits. Flex benefits. Family care leaves. Volunteer service leaves. Wellness & recreation activities. Lifelong learning opportunities. Career development through internal postings and transfers. Employment type: Full‐time. Seniority level: Mid‐senior level. #J-18808-Ljbffr
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