Director of Butler Operations
8 hours ago
Director of Butler Operations Raffles Hotels & Resorts – Raffles Hotel Singapore – 5-star luxury hotel in Singapore. Join the world-class Butler department and lead the service experience for ultra-luxury guests. Responsibilities Oversee end-to-end Butler service from pre-arrival to departure, ensuring world-class standards. Ensure flawless execution of daily operations through suite inspections, VIP engagements, and service experience design. Align Butler services with Accor values and integrate standards into dining, wellness, and pre-arrival experiences. Direct and participate in service recovery with a focus on Forbes 5-Star, LQA, HACCP, and guest satisfaction KPIs. Own and manage the Butler Department’s annual Budget, CAPEX, P&L and monthly Forecasts. Partner with Sales & Marketing to develop revenue-generating upsell programs and curated luxury packages. Lead recruitment, onboarding, training, performance management of a world-class Butler team. Champion service audits, hygiene compliance, safety standards and continuous improvement. Support sustainability, CSR programs and local community engagement. Qualifications Diploma or Degree in Hotel or Tourism Management. Minimum 8 years of experience in ultra-luxury hospitality with at least 5 years in senior leadership. Strong Butler and Front Office background; proven experience managing budgets, CAPEX, and P&L. International experience or exposure to global luxury standards. Excellent communication in English; fluency in an additional language is a plus. Outstanding leadership, coaching, financial acumen, high emotional intelligence and cultural sensitivity. Expertise in luxury service standards (Forbes 5-Star, LQA) and visionary mindset. Creativity, experiential innovation, local market insight, crisis management and service recovery skills. Benefits 5-day work week; duty meals provided. Colleague discount and/or preferential room rates at worldwide Accor hotels. Flexible benefits: Dental/Optical, vacation expenses, children’s education. Medical and wellness benefit; comprehensive insurance coverage. Local/Overseas career development and growth opportunities; holistic learning and development. Referrals increase your chances of interviewing at Raffles Hotels & Resorts by 2x #J-18808-Ljbffr
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Director of Butler Operations
2 weeks ago
Singapore Raffles Hotels & Resorts Full timeCompany Description Raffles Hotel Singapore is one of the few remaining great 19th century hotels in the world, perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors where suites, social spaces,...
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Director of Butler Operations
2 weeks ago
Singapore AccorHotel Full time $120,000 - $200,000 per yearCompany Description Raffles Hotel Singapore is one of the few remaining great 19th century hotels in the world, perfectly preserved both inside and out, giving it an intoxicating blend of luxury, history and classic colonial design. Its distinctive architecture, legendary heritage and iconic service continue to enthrall visitors where suites, social spaces,...
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Butler, Butler Service
2 weeks ago
Singapore Marina Bay Sands Full timeJoin to apply for the Butler, Butler Service role at Marina Bay Sands Continue with Google Continue with Google Join to apply for the Butler, Butler Service role at Marina Bay Sands LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!Be part of our diverse and inclusive team. Job Responsibilities Execute Butler core tasks Takes accountability and ownership with...
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Butler
4 days ago
Singapore Marriott International, Inc Full time**Job Number** 23136693 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** As the original house of luxury, St. Regis continues to redefine modern luxury through...
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Butler
2 days ago
Singapore Marriott International, Inc Full time**Job Number** 24165342 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** As the original house of luxury, St. Regis continues to redefine modern luxury...
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Butler
2 weeks ago
Singapore St. Regis Hotels & Resorts Full timeOverview Join to apply for the Butler role at St. Regis Hotels & Resorts . Position information is provided below; please review for details and requirements. Position Details Job Number: Job Category: Rooms & Guest Services Operations Location: The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore, Schedule: Full Time Located...
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Chief Butler
4 days ago
Singapore RAFFLES Full timeThe Chief Butler is the visionary leader of the Butler department, setting the tone and standard for ultra-luxury, emotionally resonant guest service. As the highest-ranking Butler position, the Chief Butler leads all aspects of Butler operations, acting as both strategist and coach — elevating service standards to world-class levels while embodying poise,...
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Butler / Snr Butler
4 days ago
Singapore Parkway Pantai Full timeTo perform all aspects of Butler operations. To provide efficient and reliable butler service to patients in accordance with the policies standards and guidelines set by Mount Elizabeth Hospital. To work closely with the Nursing Department (eg: Ward-clerks and nurses on duty) **Key accountabilities**: - Provide a high standard of personalised service to...
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Associate Butler
4 days ago
Singapore RAFFLES Full timeThe Associate Butler role is to support back-end operations in order to ensure operational effectiveness for the butler team on a daily basis. The role encompasses a spectrum of responsibilities from picking up of stocks and amenities and to maintain the cleanliness of operational pantries according to HACCP standards. Primary Responsibilities*** Executes...
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Senior Butler
1 week ago
Singapore RESORTS WORLD AT SENTOSA PTE. LTD. Full timeJob Summary Job Summary: The Senior Butler plays a supervisory role within the Butler Services team, ensuring the delivery of highly personalized and anticipatory guest experiences. This position oversees daily butler operations and maintains the luxury service standards of The Luxury Collection. Responsibilities Lead and supervise the daily operations of...
