Butler

5 days ago

Singapore St. Regis Hotels & Resorts Full time

Overview
Join to apply for the
Butler
role at
St. Regis Hotels & Resorts .
Position information is provided below; please review for details and requirements.
Position Details
Job Number:
Job Category: Rooms & Guest Services Operations
Location: The St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore,
Schedule: Full Time
Located Remotely: N
Position Type: Non-Management
Position Summary
The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible. The role emphasizes high-touch, personalized, creative and original service, and serves as the primary face to the program as part of the Butler team, the ultimate luxury ambassadors.
You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (standing, sitting, or walking for extended periods) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance). Performing these duties well, and other reasonable job duties as requested, is critical for Butler team members to deliver guest satisfaction and support the business each time.
Qualifications
Education : High school diploma or G.E.D. equivalent.
Supervisory Experience : No supervisory experience.
License or Certification : None
Required Qualifications
Related Work Experience: 6 months related work experience required.
EEO Statement: At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Company Context
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts worldwide. The brand maintains an uncompromising level of bespoke and anticipatory service, delivered by a team of gracious hosts who combine classic sophistication with modern sensibility and our signature Butler Service. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Seniorities & Employment
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitality
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