Receptionist - D20 Bishan, Ang Mo Kio, SG
2 weeks ago
Roles & Responsibilities Job Duties • Perform general receptionist and administrative duties • Perform data entry using Customer Relationship Management (CRM) • Ensure proper documentation and filing system • Excellent telephone etiquette • Book and conform appointments via phone calls, and/or SMS • Handle incoming and outgoing phone calls, divert calls to respective departments and jot down messages when required • Attend to customer’s enquiries • Manage customer’s appointment bookings • To deliver all customer service with excellence • Guiding and training new staff members to promote internal growth Job Requirements • Experience in retail or telemarketing experience will be an added value. • Able to commit to working on weekends/public holidays. • Cheerful & out-going characteristic • Customer-oriented. • Have basic PC skills Staff Benefits • Attractive salary scheme • Meal and transport allowance provided • Yearly performance bonus • Medical benefit scheme • Workers’ insurance • Long service award • Different types of leave benefits • Career progression & development opportunities • Comfortable and conducive working environment 工作责任 • 执行一般接待员和行政职责 • 使用客户关系管理(CRM) 软件执行数据输入 • 确保适当的文件和归档系统 • 优秀的电话礼仪 • 通过电话和/或短信预订和确认客户的约定 • 处理来电和回电,将电话转接到相应部门并在需要时记下消息 • 处理客户的查询 • 管理客户的预约 • 提供卓越的客户服务 • 指导和培训新员工,促进内部成长 工作要求 • 有零售或电话营销经验将是一个附加值 • 能够在周末/公共假期工作 • 性格开朗外向 • 以客户为导向 • 具备基本的电脑技能 Tell employers what skills you have Customer RelationshipMicrosoft OfficeMicrosoft ExcelTelemarketingCustomer Relationship Management CRMInterpersonal SkillsInventoryArrangingRelationship ManagementAdministrationData EntryAdministrative SupportMicrosoft WordCustomer ServiceDirecting
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D20 Bishan, Ang Mo Kio, SG
2 weeks ago
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D20 Bishan, Ang Mo Kio, SG
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