IT Engineer

2 days ago

Singapore Ang Mo Kio Town Council Full time

Ang Mo Kio Town Council (AMKTC) is one of the biggest town councils in Singapore and manages and improves public residential and commercial properties across seven divisions: Teck Ghee, Cheng San, Ang Mo Kio‐Hougang, Seletar‐Serangoon, Buangkok‐Fernvale South, Kebun Baru SMC, and Yio Chu Kang SMC. We aim to make AMKTC an ideal place to live, work and play, and to provide a safe and conducive living environment for our residents while ensuring the highest level of service and professionalism. We have recently embarked on a transformation journey to improve service delivery to our residents and to deliver the 4 Greats to all our staff and residents: A Great Place to Serve , where staff are empowered to make a positive impact on our residents and colleagues. A Great Place to Learn , where everyone learns and supports one another every day. A Great Place to Have Fun , where work is interesting, challenging and purposeful, and everyday is filled with joy. A Great Place to be the Best , where everyone realizes their fullest potential and achieves great things together. If the above resonates with your career aspirations and values, please join us to make a differenceIT Engineer – Ang Mo Kio Town Council The IT Engineer will play a key role in ensuring that every employee has a seamless and secure digital experience – from laptops and printers to collaboration systems and mobile apps. If you enjoy solving technical challenges, streamlining operations, and working with modern workplace technologies, this role is for you. Responsibilities 1. End‐User Infrastructure Laptops Deploy, image, and reimage laptops using standardized builds. Perform OS patching, version upgrades, and refresh cycles. Troubleshoot and resolve laptop‐related hardware and software issues. Maintain asset inventory and ensure endpoint compliance with security policies. Printers Provide Level 1/2 printer support. Coordinate with vendors for printer maintenance and repairs. Manage printer configurations, queue setup, and user access permissions. Vendor & Incident Management Manage and liaise with outsourced vendors for network and server operations. Track incident resolution, change requests, and service level compliance. Support escalation management and ensure timely issue resolution. 2. Web & Mobile Operations System Access & Operations Manage user

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