Compute Transformation Services
4 weeks ago
Responsibilities
Provide production support across all products under the department’s responsibility (server hardware, VMware and Nutanix environment) including day-to-day administration, support shift and weekend operations.
Provide support in Asia Pacific region.
Monitor all technical platforms to ensure continual and quality service provisioning.
Plan and deploy upgrades and configuration changes to fulfil compliance, security or audit requirements.
Provide guidance for virtualization best practices.
Manage projects and new initiatives under virtualization perimeter.
Configure and test HA/BCP on virtual environment.
Work in close relationship with other IT teams to ensure client requirement and expectation are fulfilled in a timely manner.
Work with global team to align standards.
Deliver continuous improvement of the platform through automation.
Follow and work under Agile SCRUM framework through delivery of backlog in sprints.
Profile Required
Academic Background and Certifications, Experience:
University degree in Computer Science, Computer Engineering, Information Technology or equivalent.
Broad experience in IT infrastructure support and operations.
VMware and Nutanix certificates would be a plus.
Experience with Agile SCRUM framework would be a plus.
Experience with Public Cloud (Azure, AWS, etc.) would be a plus.
Operational Skills:
Strong experience in VMware vSphere ESXi, vCenter, vRA and Nutanix.
Solid experience in server hardware (HPE, DELL, etc.).
Strong troubleshooting and problem-solving skills.
Hands-on experience in PowerShell scripting.
Hands-on experience in infrastructure automation through CI/CD, DevOps tooling like Python, Puppet, Ansible, Terraform, Git, GitHub Actions, etc.
Good understanding of networking technologies (switching, routing, firewall, etc.).
Fluent English is mandatory, and excellent communication is a must.
ITIL foundation knowledge.
Behavioral Skills:
Client - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needs.
Team Spirit - Open mindset: I listen and share my views and my expertise in an open mode.
Innovation - Technology: I adopt new technologies in the solutions and projects I work on.
Responsibility - Risk awareness: I am constantly on the lookout for risks.
Responsibility - Performance: I strive for high performance.
Commitment - Sustainability: I strive to develop my skills and knowledge.
We regret to inform that only shortlisted candidates will be notified.
Why Join Us
Business Insight:
Our Culture:
At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate.
Diversity, Equity & Inclusion (DE&I):
Our mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.
Department Description:
GTS/IAS is the infrastructure department in charge of delivering, managing and supporting Cloud backend, Servers, Storage and Backup in Asia Pac. We manage more than 4,500 OS instances spread over 8 countries. The CTS department specifically deals with offers related to BareMetal and Virtualization.
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