Compute Transformation Services
4 weeks ago
Responsibilities
Provide production support across all products under the department’s responsibility (server hardware, VMware and Nutanix environment) including day-to-day administration, support shift and weekend operations.
Provide support in Asia Pacific region.
Monitor all technical platforms to ensure continual and quality service provisioning.
Plan and deploy upgrades and configuration changes to fulfil compliance, security or audit requirements.
Provide guidance for virtualization best practices.
Manage projects and new initiatives under virtualization perimeter.
Configure and test HA/BCP on virtual environment.
Work in close relationship with other IT teams to ensure client requirement and expectation are fulfilled in a timely manner.
Work with global team to align standards.
Deliver continuous improvement of the platform through automation.
Follow and work under Agile SCRUM framework through delivery of backlog in sprints.
Profile required
Academic Background and Certifications, Experience:
University degree in Computer Science, Computer Engineering, Information Technology or equivalent
Broad experience in IT infrastructure support and operations
VMware and Nutanix certificates would be a plus
Experience with Agile SCRUM framework would be a plus
Experience with Public Cloud (Azure, AWS, etc.) would be a plus
Operational Skills:
Strong experience in VMware vSphere ESXi, vCenter, vRA and Nutanix
Solid experience in server hardware (HPE, DELL, etc.)
Strong troubleshooting and problem-solving skill
Hands-on experience in PowerShell scripting
Hands-on experience in infrastructure automation through CI/CD, DevOps tooling like Python, Puppet, Ansible, Terraform, Git, GitHub Actions, etc.
Good understanding of networking technologies (switching, routing, firewall, etc.)
Fluent English is mandatory, and excellent communication is a must
ITIL foundation knowledge
Behavioral Skills:
Client - Understanding and Respect: I listen to clients and colleagues in order to understand and anticipate their needs
Team Spirit - Open mindset: I listen and share my views and my expertise in an open mode
Innovation - Technology: I adopt new technologies in the solutions and projects I work on
Responsibility - Risk awareness: I am constantly on the lookout for risks
Responsibility - Performance: I strive for high performance
Commitment - Sustainability: I strive to develop my skills and knowledge
We regret to inform that only shortlisted candidates will be notified.
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