People Profilers | Presales Technical Support

2 days ago


Singapore People Profilers Full time

The position of Technical Support is responsible for presales support to our sales team while maintaining a high level of customer satisfaction.
Main Responsibilities:
Provide technical consultation, system design, and system solutions for all sales/SAM for SEA projects.
Ensure all the system configuration and quotes are accurate for the SEA region.
Provide technical training for the SEA sales team and technical team.
Provide after-sales technical support (project/CS) if any PM/engineer needs help.
Provide T&C support for SEA projects.
Ensure quality of Convergint services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within the assigned region.
Prepare customer training materials and deliver professional customer training.
Attend internal training to improve skills.
Requirements:
Minimum 3 years or above related working experience in security, electronic or small electronic project implementation and commissioning, preferably in a multinational environment.
Basic IT knowledge in security hardware, network, and database.
Familiarity with security access control system, CCTV, and alarm system products/systems is an advantage.
Candidates with a technical presales background will be an advantage.
Good communication and coordination skills.
Client service-oriented and quick learner.
We regret that only shortlisted candidates will be notified.
Interested applicants, please send your updated resume to
Noga Lim Wei Loong
Registration Number: R1329872
EA License Number: 10C3804
People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705

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