Current jobs related to Application Production Support Specialist - Singapore - beBeeProduction

  • Application Production Support

    3 days ago

    Singapore Randstad Singapore Full time

    Overview Application Production Support role at Randstad Singapore. Direct message the job poster from Randstad Singapore. About the company Our client is a leading global financial institution with a strong presence in Asia. With an established reputation in corporate and investment banking, the firm is committed to driving innovation, technology adoption,...

  • Application Production Support Specialist

    1 week ago

    Singapore Argyll Scott Singapore Full time

    Overview We are looking for an experienced Application Production Support Specialist to join production support team supporting Global Banking Applications . This is a critical role focused on incident resolution, root cause analysis, and ongoing operational stability of production systems. 12-month contract with potential for extension or permanent...

  • Application Support Specialist

    7 days ago

    Singapore beBeeApplicationSupport Full time $90,000 - $120,000

    Job Title: Application Support SpecialistDescription:The role of an Application Support Specialist is to ensure the smooth operation of software applications and provide assistance to end-users. Key responsibilities include responding to user queries, troubleshooting issues, and collaborating with cross-functional teams to resolve technical problems.Required...

  • High-Performance Desktop Support Specialist

    2 weeks ago

    Singapore beBeeDesktop Support Specialist Full time

    Unlock a world of opportunities as a Desktop Engineer with our forward-thinking team Job Description: We are seeking a skilled and motivated individual to join our team as a Desktop Engineer. In this role, you will be responsible for providing desktop support to customers, addressing a range of IT topics and issues. Your primary goal will be to deliver...

  • Production Application Support Expert

    2 weeks ago

    Singapore beBeeTechnical Full time

    Job Opportunity We are seeking a diligent individual to assume the role of Junior Production Application Support Specialist. The successful candidate will be responsible for providing technical assistance and resolving issues within the production treasury application environment. Key Responsibilities: Monitoring and troubleshooting online trade...

  • Product Application Specialist

    2 weeks ago

    Singapore beBeeCustomerFocused Full time $40,000 - $80,000

    Technical Support SpecialistWe are seeking an expert technical support specialist to provide exceptional service and help drive business growth. This role involves providing product information, application support, and problem diagnosis to sales teams and customers.Key Responsibilities:Respond to inquiries from sales reps and customers via phone and email...

  • Application Production Support

    6 days ago

    Singapore RANDSTAD PTE. LIMITED Full time

    Roles & Responsibilities about the company: Our client is a leading global financial institution with a strong presence in Asia. With an established reputation in corporate and investment banking, the firm is committed to driving innovation, technology adoption, and operational excellence to deliver reliable services to its clients worldwide. about the job:...

  • Application Production Support

    7 days ago

    Singapore RANDSTAD PTE. LIMITED Full time

    Roles & Responsibilitiesabout the company: Our client is a leading global financial institution with a strong presence in Asia. With an established reputation in corporate and investment banking, the firm is committed to driving innovation, technology adoption, and operational excellence to deliver reliable services to its clients worldwide. about the job:We...

  • Production Application support

    2 weeks ago

    Singapore Luxoft Full time $60,000 - $80,000 per year

    Project description Treasury application Production support engagement covering technical issues, services and environment monitoring and EOD Batch support for a leading Singapore based bank ResponsibilitiesL1 & L2 application technical and functional support in production treasury application support environment Monitoring and issue resolution of online...

  • Application Support Specialist

    5 days ago

    Singapore beBeeSupport Full time

    Application Support Specialist We are seeking a skilled Application Support Specialist to join our team. Key Responsibilities: Plan and execute new setup processes for applications. Provide expert guidance to application users on effective usage. Troubleshoot application issues with efficiency and accuracy. Log, escalate, and follow up on...

Application Production Support Specialist

2 weeks ago

Singapore beBeeProduction Full time

Job Description

The main goal of the Production Support Engineer is to guarantee application well-being in production, investigate any production issues raised by users and provide workarounds.

Closely follow up on issues from investigation, pass relevant details to L2/L3 teams, clarify user queries and ensure system availability according to SLA across countries for multiple applications/interfaces.

Perform scheduled health checks on applications and raise alerts if necessary.

Key Responsibilities

Investigate production issues, respond based on production defect severity SLAs. Manage and respond to users in a timely manner. Log incident tickets for production issues and user queries. Follow up on defect and incident closure, meeting incident closure KPIs. Ensure system availability as per respective agreed SLAs. Execute daily start of day (SOD) and end of day (EOD) execution for supported applications successfully. Provide support for annual Disaster Recovery (DR) exercises for supported applications. Support System Engineers on server-level patches/upgrade as applicable. Familiarity with 3rd party monitoring tools like Control-M, Genos, Splunk, SQL Monitor. Familiarity with Market Data, and Genos monitoring setup, and dashboard configuration. Update application incident & task documentation properly for each production release. Excellent communication and presentation skills, demonstrated professionalism, and attention to detail. Proven ability to work and resolve production incidents under strict time constraints, providing workarounds using AS400/mainframe or Unix shell or DB scripts. Strong skills in AS400, Linux/Unix Shell scripting, MS SQL, Oracle, BMC Control-M Scheduler. Familiarity with ITIL methodology (service operation). Prior hand-on production support experience of OPEN Systems/AS4000. Good support knowledge in either one of the retail or wholesale