Senior/Patient Service Officer

2 weeks ago


Singapore FARRER PARK HOSPITAL PTE. LTD. Full time
Roles & Responsibilities

Job Scope

The Patient Service Officer will help manage front desk functions to provide excellence customer service and care to patients and their family in the process from admission to discharge at the hospital.

Roles and Responsibilities

RTo register patients for outpatient, inpatient and/or surgical day care services. Prepare all relevant admission documents including Medisave and/or Medishield applications and private insurance, and explain guidelines to patients and/or next-of-kin where necessary. To provide financial counselling on hospital's bill size estimation based on estimate length of stay. To perform procedure(s) ordering (when required), verify charges and generate bill for

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