
Customer Success Team Leader
1 day ago
Overview
We are now on the lookout for a CSM TL to join our team in Singapore. AU10TIX is the global leader in AI driven identity verification and management, protecting the world’s largest brands against advanced fraud. The company’s future-proof product portfolio helps businesses provide frictionless customer onboarding and verification in 4-8 seconds while staying ahead of emerging threats and evolving regulatory requirements.
We are seeking a Customer Success Manager Team Lead (CSM TL) who will work with a global team to enable customers to prevent fraud more effectively and win customers more efficiently.
Responsibilities
Be a trusted advisor to our customers by establishing an excellent rapport.
Understand the business needs, technical requirements, and processes to deliver value.
Collaborate with sales, solution engineer, product and R&D.
Monitor usage and product adoption, proactively contact clients upon low usage and deliver coaching/training to improve their utilization and adoption of new services.
Leverage internal subject matter experts to help customers optimize their investment, ensure program objectives are being met, and measure the value of the solution to their organizations.
Build and execute an
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Customer Success Team Leader
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Singapore AU10TIX Full timeOverview We are now on the lookout for a CSM TL to join our team in Singapore. AU10TIX is the global leader in AI driven identity verification and management, protecting the world's largest brands against advanced fraud. The company's future-proof product portfolio helps businesses provide frictionless customer onboarding and verification in 4-8 seconds...
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Customer Success Team Leader
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Singapore AU10TIX Full timeOverview We are now on the lookout for a CSM TL to join our team in Singapore. AU10TIX is the global leader in AI driven identity verification and management, protecting the world's largest brands against advanced fraud. The company's future-proof product portfolio helps businesses provide frictionless customer onboarding and verification in 4-8 seconds...
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