
Food and Beverage Service Representative
3 days ago
Customer Service Ambassador
As a Customer Service Ambassador, you will provide exceptional service to all guests by handling food and beverage orders efficiently and professionally.
Key responsibilities include:
- (Provide accurate information about menu items, promotions, and events.)
- (Maintain a clean and organized workspace, ensuring amenities and utensils are stocked and inspected.)
- (Assist fellow team members in preparation and setting up for food service.)
- (Resolve customer complaints and issues in a timely and professional manner.)
Requirements:
- A minimum of a secondary school education with O Level passes; a Diploma in any field is an advantage.
- At least one year of experience in guest service or contact roles, preferably in the hospitality industry.
- Possess food hygiene and safety certification.
- Ability to work on shifts, weekends, and public holidays.
- Maintain a well-groomed, professional appearance.
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