ITSM Project Manager: Service Delivery

**Key Responsibility：** - Manage the entire lifecycle of key account customers and lead the completion of complex software projects. - Plan, schedule, and oversee project delivery to ensure timely execution within budget and client expectations. - Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet...

**Responsibility：** - Manage the entire lifecycle of key account customers and lead the completion of complex software projects. - Plan, schedule, and oversee project delivery to ensure timely execution within budget and client expectations. - Monitoring progress and identifying critical activities to expedite smooth progress of works on site to meet...

**Position Overview** The Business Analyst (ITSM/ITOM - ServiceNow) will act as the key liaison between business stakeholders, IT operations, and the ServiceNow development team. This role involves analyzing business requirements, optimizing IT service management (ITSM) and IT operations management (ITOM) processes, and ensuring the effective delivery and...

**Location: Jurong East **Responsibilities**: - Design and implement ITSM processes, including Incident Management, Change Management, Problem Management, and Service Request Management. - Administer and support ITSM tools (e.g., BMC, ServiceNow, Jira Service Management) to enhance service delivery and reporting. - Work with IT and business teams to define...

**Get to know our Team Our Corporate IT Team within GXS Technology Services (internal IT) aims to be a technology leader that provides predictive and seamless experiences to all GXS employees. We are a diverse team of technology practitioners looking to outserve fellow employees with positive, personalized IT experiences. We are looking for individuals with...

**General Information**: - Req # - WD00078727 - Career area: - Information Technology - Country/Region: - Singapore - State: - Central Singapore - City: - SINGAPORE - Date: - Monday, February 17, 2025 - Working time: - Full-time **Additional Locations**: - Singapore - Central Singapore - Singapore - Singapore - Central Singapore - SINGAPORE **Why...

**Location**:Singapore, SG **Job Function**:Technology Group **Job Type**:Permanent **Req ID**:16161 - GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an...

Key Responsibilities People Management Manage staff assigned/stationed at the customer sites Service Delivery Management Implement and manage service delivery management projects and coordinate internal resources (Subject Matter Experts) and internal/external resources to support daily operation and project delivery Act as single point of contact for the...

Position OverviewThe Business Analyst (ITSM/ITOM – ServiceNow) will act as the key liaison between business stakeholders, IT operations, and the ServiceNow development team. This role involves analyzing business requirements, optimizing IT service management (ITSM) and IT operations management (ITOM) processes, and ensuring the effective delivery and...

ITSM Engineer will develop and maintain service ITSM platform. **Job Description / Responsibilities**: - Provide support in implementation of IT service management activities which includes the following areas: - Catalogue: analysis of service requests and enhancement the catalogue items. - Catalogue Service Request Implementation. - User requirement...