Claims Resolution Specialist

2 days ago


Singapore beBeeRiskAssessment Full time

Claims Resolution Specialist

This role involves resolving claims efficiently through collaboration with policyholders, intermediaries, investigators, surveyors, and adjusters.

  • Liaising with stakeholders: The ideal candidate will be skilled at building relationships and negotiating to resolve disputes in a timely manner.
  • Training and guidance: You will be responsible for training and guiding assistants to ensure they have the skills needed to handle claims effectively.
  • Claim management: This includes processing claims professionally and equitably within agreed service benchmarks.
  • Reserve provision: You will need to provide or update reserves in a timely and realistic manner.
  • Risk assessment: The successful candidate will advise underwriters on issues discovered during claims handling to improve risk assessment.
  • Client communication: Regular visits or meetings may be necessary to discuss claims with clients.
  • File review: Periodic file reviews will be required to ensure accurate and timely claim resolution.
  • Recovery claims: You will pursue and follow up recovery claims to minimize losses.

Evaluating complex claims data is crucial in making informed decisions. Effective collaboration with internal stakeholders is also essential in resolving claims-related issues.

It's vital to stay up-to-date on industry trends and regulatory requirements to maintain knowledge of best practices.



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