Senior Officer, Fraud Contact Center

Customer Service Officer, Fraud & Scam, Contact Center About UOB United Overseas

Are you a champion **Senior Account Executive**? Help us boost the SEON rocketship as we assemble our super team of fraud-fighting heroes. Having cool tech is great, but it can only make an impact in the right hands. This is our mission: to bring SEON to the right people, companies, and partners. Come join our high-performing teams of Senior Account...

**About NETS** The NETS Group is a leading payments services group, enabling digital payments for merchants, consumers and banks across the entire payments value chain. The Group operates Singapore’s national debit scheme enabling customers of DBS Bank/POSB, HSBC, Maybank, OCBC Bank, Standard Chartered Bank and UOB to make payments using their ATM cards...

Our client is a Listed company, specializing in contact center software and other communication technology. **Principal Responsibilities** - Develop and deliver consulting services that support business development & demand generation of the contact centers - Strong focus on Value Realization Services consulting bookings, new revenue growth and renewal of...

**Key Responsibilities**: - Ensure close monitoring of fraud alerts by our in-house system and Napier (outsourced service provider) in accordance to established SOP/processes & procedures, avoid fraud losses and ensure timely follow-up actions are taken to mitigate losses. - Performs Fraud Monitoring, Detection & Investigations with relevant stakeholders...

Fraud Defense Command Center Incident Management (FDCC IM) is a diverse team of creative problem solvers driven by a desire to holistically mitigate PayPal Fraud Incidents. FDCC IM facilitates mitigation for Fraud Incidents by working with global cross functional teams throughout the Incident lifecycle. While Incident Management is a challenging role, FDCC...

Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers. Contact Center Officer (Office Hours/ Location - Ang Mo Kio) **Responsibilities**: - Provide quality customer service to customers either by telephone or electronically - Respond and follow up promptly to customer enquiries - Obtain and evaluate all...

The job location can be either Singapore, Australia, Japan, or Korea. **Responsibilities**: - Lead discovery and requirements sessions to identify customers' business, functional, and technological requirements and deliver solutions to meet those requirements - Work with customers to help them understand all the possible solutions Zoom Contact Center can...

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives. Job...

Job DescriptionWe are seeking a proactive and experienced Team Leader to supervise a team of Customer Service Officers (CSOs) within our Contact Center. The Team Leader will be responsible for overseeing daily operations, ensuring service levels are met, and supporting the professional development of the team. This role also includes handling administrative...