Guest Relations Manager

**Shangri-La’s Rasa Sentosa, Singapore** We are looking for a **Guest Relations Manager **to join our team! As a **Guest Relations Manager **, we rely on you to: - Take responsibility for all Golden Circle members and VIP guests - Supervise and direct the guest relations team - Ensure all guests enjoy the best possible hotel experience - Provide help...

We are looking for a passionate, service-driven individual to fill the role Manager, Guest Relations. The role requires an individual with outgoing personality who strives to provide our guests with top quality service. This role is an integral part of our Front of House team that leaves guests with an awesome experience which will see them returning time...

Description POSITION SUMMARYOur jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what...

Job PurposeTo lead and manage guest experience, VIP relations, floor operations, staff performance, and business service standards across nightlife and hospitality venues in Singapore. The role ensures superior hospitality service, operational excellence, compliance with Singapore nightlife regulations, and revenue growth through premium client and...

Job ResponsibilitiesWelcome and assist walk-in guests, ensuring a warm and positive first impression.Manage daily operations, including seating guests, attending to inquiries, and coordinating guest requests.Oversee reservations and seating arrangements efficiently using key reservation systems, and handle inquiries via phone, email, or chat.Provide...

Join our dynamic team at 29 Carpenter Street, managing **exclusive entertainment experiences**across our private KTV rooms and live house! We are seeking a passionate and customer-focused Guest Relations Manager to elevate our VIP hospitality and entertainment offerings. **Key Responsibilities**: **1. Guest Relations & VIP Services** - Lead and manage guest...

Job ResponsibilitiesWelcome and assist walk-in guests, ensuring a warm and positive first impression.Manage daily operations, including seating guests, attending to inquiries, and coordinating guest requests.Oversee reservations and seating arrangements efficiently using key reservation systems, and handle inquiries via phone, email, or chat.Provide...

**KEY ROLE & FUNCTIONS **1. **STANDARD OPERATING PROCEDURES** - Monitors all FOH operations, customer service and reservation system ensure all team members are following the 1 Group SOP, meeting the local safety and health standard. - Follows and maintains highest quality standard of guest over all experience focusing on the **5 cores of Guest...

We are looking for an **Assistant Guest Relations Manager **to join our team! As an **Assistant Guest Relations Manager **, we rely on you to: - To assist in taking responsibility for all Shangri-La Circle members and VIP guests - Assist the Guest Relations Manager to supervise and direct the guest relations team - Ensure all guests enjoy the best possible...

Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Singapore, 29 Tanglin Road, Singapore, Singapore, Singapore, 247911ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARYEngage hotel guests to enhance the service experience through activation of all outlet services within the lobby...