Sales Operations Area/ Cluster Manager

Description As the Sales Operations Area/ Cluster Manager, he/she will lead and manage a group of store managers to deliver area business plan and KPIs within budget. To be accountable for overseeing the individual store activities are effectively carried out. Assist in achieving financial and operational goals of the business. Coach and supervisor a team of Store Managers to deliver excellent retail experience for our customers in order to achieve sales and other retail targets. What Awaits You Support to stores on delivering KPIs on Sales, profitability and service standard Lead and motivate a team of Store In Charge to achieve business objectives, operations excellence in Store & Service standards Analyse reports and trends, to engaged internal functions to identify opportunities and roll out plans To assess store environments and workflow in order to put up practical proposals for business improvement To comply with company procedures at all times in order to protect valuable assets including its people and to achieve company KPIs Review store surrounding retail environments to identify areas for improvement opportunities Responsible in identifying potentials candidates among the store teams and groom them as part of succession planning Be exemplary role model to the team members in work ethics and sales driven with a flair for creativity We Are Excited About You If You Have Diploma holder with a passion for retail management At least 3 years of operational experience in a similar capacity Knowledge of Retail/ Health&Beauty related industry Possess Strong leadership qualities Confident & self-driven Strong integrity and professionalism Results orientated, resourceful, and willing to be “hands-on” when required With good analytical skills & commercial sense Meticulous and committed Strong level of judgement Good communication (spoken and written), interpersonal and people management skills Coaching and supervisory skills Digitally Inclined Why Should You Join Watsons? Watsons is Singapore’s leading beauty and health retailer with more than 100 stores located islandwide. We inspire and enable every one of our customers to Look Good, Do Good, Feel Great every day. We are building a culture that you will be proud to be part of. We foster an open culture of communication and innovation, readying the company to be agile for changes in the new retail age. Why You Will Love Working Here Fun and collaborative culture in a fast-paced environment with passionate and committed team members make up the Watsons Family Flexible workspace with activity-based working concept that stimulates creativity, collaboration, and communication in a vibrant environment Equip our people with the right skills so that they can thrive and stay Fit for the Future. Good career growth opportunities and ongoing learning and development A competitive compensation package including a wide range of benefits and employee perks Privilege staff discount and Watsons membership points and vouchers Are you ready to make an impact with us? Come join us for a great experience that will prepare you for even bigger challenges Seniority level Mid-Senior level Employment type Full-time Job function Retail, Retail Health and Personal Care Products, and Consumer Services Referrals increase your chances of interviewing at Watsons Singapore by 2x Sales Operations Leader ( APAC, Middle East and Africa) Sales Development Representative (Singapore) Channel Sales Strategy and Operations, Senior Manager We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Industry Other Category Sales Sub Category Sales Management