Travel consultant

2 weeks ago

Singapore StudentUniverse Full time

Where To is a business travel startup from San Francisco that evolved into an agile development and design studio within the Flight Centre family. We build travel solutions used by some of the largest companies on the planet - we have just one goal: making business travel better for everybody. Key Account Manager We are looking for an Account Manager to join our expanding Account Management Team. The Account Management role is designed to manage the relationship between FCM and agreed clients. These clients will be provided with an integrated travel management program in accordance with the agreed service level agreement. The strategic intent of these programs will be to deliver savings through spend leverage, tightened program control, and optimum operational services. The purpose of the Account Manager is also to drive client profitability, retention of accounts, and grow the number of FCM services provided to the client. Key Duties & Responsibilities: Cultivating a robust pipeline of new accounts and leads within your market to achieve and exceed the region's sales targets. Identify and pursue new business opportunities through market research, networking, and relationship-building. Overseeing client management and event operations to ensure seamless execution, quality, and exceptional service delivery. Cultivating and nurturing client relationships to not only expand business with existing clients but also onboard new accounts to enrich the portfolio. Build and nurture long-term relationships with clients, event planners, travel agents, and corporate accounts. Represent the organization at trade shows, networking events, and industry conferences. Promote the company’s venues, products, and services to enhance brand visibility. Minimum target will be 10 – 12 cr Top Line. Job Requirements & Competencies: Experience in MICE minimum 7 - 9 years and above. Good communication skills and computer knowledge (Excel / PPT etc). Good knowledge of how the MICE industry works; if not, then the candidate should at least be from a travel background but who deals with clients and is aggressive and ready to learn. Able to meet targets and maximize profits. Should be able to handle client queries independently. Has a set of existing clients which he/she can work from FCM once they join. Should be proactive and take responsibility for his/her file from start to end. Have a sales plan/goal. He/she also acquires sales through lead generation and follow-up of leads. Candidate needs to be a team player and work with the internal team (Operations/Contracting etc). #J-18808-Ljbffr

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