
f&b manager
2 weeks ago
F&B Manager Job Description
A Food & Beverage (F&B) Manager is responsible for overseeing the daily operations of a food and beverage establishment, such as a restaurant, hotel, or catering service. This role involves managing staff, ensuring customer satisfaction, and maintaining financial performance.
Key Responsibilities
Operational Management:
- Oversee daily F&B operations, ensuring high standards of quality, service, and safety.
- Develop and implement operational procedures and policies to improve efficiency.
- Monitor inventory levels of food, beverages, and supplies, and place orders as needed.
- Ensure compliance with health, safety, and hygiene regulations.
Team Leadership and Management:
- Hire, train, and manage F&B staff, including servers, bartenders, and kitchen crew.
- Create work schedules and assign duties to team members.
- Conduct performance reviews and provide coaching and feedback to staff.
- Foster a positive and collaborative work environment.
Financial Management:
- Develop and manage the F&B budget, and control costs to meet financial targets.
- Analyze sales data and financial reports to identify areas for improvement.
- Implement pricing strategies and promotions to maximize profitability.
- Handle cash and manage daily financial reports.
Customer Service and Experience:
- Address and resolve customer complaints and feedback in a professional manner.
- Maintain a high level of customer satisfaction by ensuring exceptional service.
- Develop and implement strategies to enhance the dining experience.
- Build and maintain positive relationships with customers and suppliers.
Skills and Qualifications
- Proven experience in an F&B management role.
- Strong leadership and people management skills.
- Excellent communication and interpersonal skills.
- In-depth knowledge of F&B operations, including food safety and hygiene regulations.
- Financial acumen, with experience in budgeting, cost control, and sales analysis.
- Problem-solving and decision-making skills.
- Flexibility to work shifts, including evenings, weekends, and holidays.
Coaching
Management Skills
Leadership
Food Safety
Financial Management
Interpersonal Skills
Inventory
Financial Acumen
Team Leadership
Cashiering
Customer Satisfaction
Customer Service
Customer Service Excellence
Catering
Cost Control
People Management
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