Desktop Assistant

2 weeks ago

Singapore MANSA COMPUTERS PTE. LTD. Full time
SUMMARY:
Candidate will support Desktop Engineer with the installation, maintenance and repairs of computer hardware and software. He/she will provide technology support to walk-in customers, existing orders and customers who require off-site assistance.
This position is a full-time position and is based in Singapore.
ESSENTIAL FUNCTIONS:
  • Understand the company structure, brand and work environment in the IT sector
  • Coordinate installation and set-up of desktop computer hardware and software
  • Perform setting up of PCs
  • Understand merchandise display
  • Understand the specs and uses for customised PCs
  • Attend to customers
  • Handle enquiries and feedback
  • Perform on-site analysis, diagnosis, and resolution of complex PC problems for end users
  • Understand inventory storage and replenishment processes
JOB REQUIREMENTS:
  • Candidates are required to handle heavy equipment / desktop builds
  • Intermediate to advanced computer component knowledge
  • Prior computer/systems building experience is a plus
  • Keen attention to detail
  • Proactive team player with good attitude
  • Analytical and problem-solving abilities
  • Fresh graduates are welcome
Interested applicants, please do indicate expected salary and availability together with your resume to

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