Customer Service Executive

3 days ago


Singapore Profoto Digital Services Pte Ltd Full time

Overview Profoto Digital Services Pte Ltd – MacPherson Join one of the region’s leading retail advertising solutions providersWe’re looking for a proactive, detail-oriented Customer Service Executive to be the critical link between our clients, sales, and operations teams. You’ll help ensure every order runs smoothly, customer queries are answered professionally, and our service levels remain top-tier — all within a dynamic and fast-growing environment. What You’ll Do Respond to customer inquiries via calls and email Process sales orders, quotes, and delivery documents Coordinate with logistics for timely delivery and installations Support the sales team with admin, visuals, reports, and planning Assist on ad hoc projects that drive efficiency and customer satisfaction What You Bring GCE “N” / “O” Levels or equivalent 1–3 years in customer service, sales support, or order processing Clear, professional communicator (verbal & written)Strong with Microsoft Office and familiar with CRM systems (NAV, SAP, Salesforce, etc.)Great at multitasking, organized, and team-oriented Why Join Us Be part of a growing, 80+ strong team in a 26,000 sq. ft. production hub Work across departments and gain exposure to design, print, logistics & digital Contribute to retail projects seen across Singapore and the region Supportive, inclusive culture with room to grow Backed by the trusted Teckwah Group #J-18808-Ljbffr



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