
Senior Customer Success Manager
1 hour ago
Overview
We are seeking a highly motivated and experienced Senior Customer Success Manager to join our team. The ideal candidate will be responsible for building strong relationships with our customers, ensuring their success with our products and services, and driving customer retention and growth.
Responsibilities
Develop and maintain long-term relationships with key customers to ensure satisfaction and retention.
Act as the primary point of contact for customer inquiries, issues, and escalations.
Collaborate with sales, product, and support teams to address customer needs and feedback.
Drive customer onboarding, training, and adoption of products and services.
Identify opportunities for upselling and cross-selling to maximize customer lifetime value.
Monitor customer health metrics and proactively address potential risks.
Lead customer success initiatives and contribute to the development of best practices.
Provide regular reports and insights on customer success metrics to senior management.
Qualifications
Bachelor’s degree in Business, Marketing, or a related field; MBA is a plus.
5+ years of experience in customer success,
-
Senior Customer Success Manager
8 hours ago
Singapore BlackLine Full timeGet to Know Us: It's fun to work in a company where people truly believe in what they're doing! Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our vision is to modernize the finance and accounting function to enable greater operational effectiveness and...
-
Senior Customer Success Manager
7 days ago
Singapore LifeWorks Full timeBâtir une carrière enrichissante Chez Solutions Mieux-être LifeWorks, nous n’offrons pas seulement des possibilités de carrière, nous proposons des possibilités de carrière qui vous permettront de contribuer de façon significative à la qualité de vie des gens. Nous comptons sur l’expertise remarquable de plus de 7 000 employés afin de...
-
Senior Manager, Customer Success
2 weeks ago
Singapore PROS Full timePROS , Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision and consistency. Our customers, who are leaders in their markets, benefit from decades of data...
-
Senior Customer Success Manager
7 days ago
Singapore SIEMENS INDUSTRY SOFTWARE PTE. LTD. Full timeWe are hiring for a Senior Customer Success Manager who can become a strategic advisor and become a partner to our customers. You will play a crucial role in enabling continues adoption of our cloud solutions and ensuring their business outcomes are met while building long lasting relationships with our customers. Reporting into the Director of Customer...
-
Senior Customer Success Manager
7 days ago
Singapore Momos Full time**Overview** Momos is a rapidly growing company with its headquarters in Singapore and the United States. As part of our company's growth strategy, we are actively expanding our operations in the APAC region. Our main mission is to help our brands create happier customers at every location with AI. Momos is the Customer Experience Management Platform for...
-
Senior Customer Success Manager
1 week ago
Singapore Menlo Security Full timeMenlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense. Menlo is well-funded for growth and our investors...
-
Senior Customer Success Manager
1 week ago
Singapore SS&C Full timeAs a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job...
-
Senior Customer Success Manager
4 days ago
Singapore Dataiku Full timeAt Dataiku, we're not just adapting to the AI revolution, we're leading it. Since our beginning in Paris in 2013, we've been pioneering the future of AI with a platform that makes data actionable and accessible. With over 1,000 teammates across 25 countries and backed by a renowned set of investors, we're the architects of Everyday AI, enabling data experts...
-
Senior Customer Success Manager
8 hours ago
Singapore Zscaler Full timeCompany Description Traditional security companies are becoming less relevant as cloud adoption and digital transformation become the norm in every market industry and in every market segmentation. Zscaler has been a leader in Gartner’s MQ for 10 consecutive years and has helped shape the emerging SASE category (a true category creator). We are well...
-
Senior Customer Success Manager
1 week ago
Singapore SS&C Technologies Full time $90,000 - $120,000 per yearAs a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job...