Call Support Associate

1 week ago

Singapore KUMPULAN DEVELOPMENT (S) PTE LTD Full time
Location: Singapore, Changi North Rise
Working Hours: 5 day work week (Monday to Friday)
Benefits:
  • Lunch provided
  • 2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations
  • Medical Benefits
  • Leave benefits according to MOM guidelines

Job Summary:
We are looking for a Call Support Associate to join our team. This role is the first point of contact for the company, handling incoming calls and emails, and forwarding them to the appropriate team member. Occasionally, the role may require covering the front desk when the regular staff is on leave.
Responsibilities:
  • Answer and manage incoming phone calls promptly and courteously
  • Direct calls to the appropriate personnel or take messages when necessary
  • Handle customer inquiries and complaints with professionalism, escalating when required
  • Assign leads from both online and offline channels to relevant team members
  • Monitor and manage the company's general email inbox, ensuring timely forwarding to appropriate staff
  • Process simple customer orders accurately and efficiently
  • Perform general administrative duties such as filing, data entry, and document handling
  • Occasionally cover the front desk, welcoming visitors and managing the reception area

Requirements:
  • Good communication and interpersonal skills
  • Ability to multitask and stay organized
  • Proficient in basic computer applications (Microsoft Word, Excel, and email)
  • Ability to work independently
  • Prior experience in customer service, receptionist, or front desk roles is an advantage

  • Call Support Associate

    6 days ago

    Singapore KUMPULAN DEVELOPMENT (S) PTE LTD Full time

    Location Singapore, Changi North Rise Working Hours 5 day work week (Monday to Friday)Benefits Lunch provided 2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations Medical Benefits Leave benefits according to MOM guidelines Job Summary We are looking for a Call Support Associate to join our team. This role is the first point of contact for...

  • Call Support Associate

    6 days ago

    Singapore Kumpulan Development (S) Pte Ltd Full time

    Location: Singapore, Changi North Rise Working Hours: 5 day work week (Monday to Friday) Benefits: Lunch provided 2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations Medical Benefits Leave benefits according to MOM guidelines Job Summary: We are looking for a Call Support Associate to join our team. This role is the...

  • Call Support Associate

    1 week ago

    Singapore Kumpulan Development (S) Pte Ltd Full time $35,000 - $45,000 per year

    Location: Singapore, Changi North RiseWorking Hours: 5 day work week (Monday to Friday)Benefits:Lunch provided2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stationsMedical BenefitsLeave benefits according to MOM guidelinesJob Summary:We are looking for a Call Support Associate to join our team. This role is the first point of contact for the...

  • Associate Engineer

    4 days ago

    Singapore Call Lade Enterprises Full time

    COMPANY DESCRIPTION Incorporated in September 1992, Call Lade Enterprises Pte Ltd provides labour contracting services and container handling services to PSA. With a workforce of over 500 employees, Call Lade Enterprises is currently one of the leading service providing firms in the industry. We also supply manpower to other reputable companies, including...

  • Call Centre Associate

    2 weeks ago

    Singapore ENVIRODYNAMICS SOLUTIONS PTE. LTD. Full time

    **Call Centre Associate** **Responsibilities**: - Answer high-volume inbound calls and respond to inquiries related to day surgery and/or imaging services. - Manage all dial in booking and WhatsApp/online scheduling. - Schedule appointments and manage patient records accurately. - Address patient’s concerns with empathy - Collaborate with medical staff...

  • Therapy Support Associate

    4 weeks ago

    Singapore STROKE SUPPORT STATION Full time

    Roles & ResponsibilitiesOur Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment.Clinical DutiesCarry out...

  • Therapy Support Associate

    2 weeks ago

    Singapore Stroke Support Station Full time

    Our Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out prescribed...

  • Support Associate

    2 weeks ago

    Singapore beBeeCustomerService Full time $3,300

    Job Role: Support AssociateWe are seeking a skilled and dedicated Support Associate to join our team.This role will be responsible for providing top-notch customer service through various communication channels including phone calls and emails. The ideal candidate will possess excellent communication skills, empathy, and problem-solving abilities.The...

  • Support Associate

    2 weeks ago

    Singapore beBeeCustomerService Full time

    Job Role: Support Associate We are seeking a skilled and dedicated Support Associate to join our team. This role will be responsible for providing top-notch customer service through various communication channels including phone calls and emails. The ideal candidate will possess excellent communication skills, empathy, and problem-solving abilities. ...

  • Outbound Call Associate Front Desk Support

    4 days ago

    Singapore Re Source Partners Pte Ltd Full time

    Our client is a Singaporean multinational technology and engineering group in the aerospace, smart city as well as defence and public security sector. With their ever-growing expansion, they are looking to hire Outbound Call Associate cum Front Desk Support to join their organisation. **Would this be the next career for you?** - Proactive contact and...