Call Centre Agent
2 days ago
The Job You will support Call Centre Department in the answering and managing of calls, faxes and emails from members of the public, patients, staff from other government agencies and health institutions inclusive of internal staff pertaining to general enquiries and emergency activations with the highest service quality and operational standards. Your duties shall include, but not be limited to the following: Answering incoming and outgoing calls in a timely manner and in accordance with the Hospital policy, maintaining confidentiality of caller and Hospital information as directed Directing calls to internal and external stakeholders Updating of contact details and relevant information into the Call Centre Enquiry System Handling and resolving complaints Performing emergency activations (E.g. Code Blue, Trauma, Acute stroke etc.)Reporting fault on telecommunication equipments Performing other related duties as assigned or requested Job Requirements NITEC in any discipline Diploma in any discipline will be recognised for senior positions Excellent oral and written communication skills Proficient in Microsoft Office applications (i.e. Excel, Word, Powerpoint)3 rotating shifts, including weekends and public holidays #J-18808-Ljbffr
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Call Centre Agent
1 week ago
Singapore ANGELS & CO. PTE. LTD. Full timeCall centre agent in dental clinic - Reply messages via whatsapp and over the phone - Handle and arrange appointments for patients - Explanation of dental treatment - Assist front desk reception if required
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Call Centre Supervisor
2 weeks ago
singapore Connect Centre PL Full timeResponsibilities: • Assist in managing the agents and Call Centre operations • Handle complaints and manage service recovery • Handle the recruitment, training, and development of the agents • Provide administrative support in the Call Centre • Cover the Team Managers' duties and shift where necessary • Any other ad-hoc tasks that may be assigned...
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Call Centre Agent #56115
1 week ago
Singapore Anradus Pte Ltd Full timeIndustry/ Organization Type: Engineering/ Security Systems Installation - Position Title**:Call Centre Support/ Call Centre Agent**: - Working Location: Ubi - Working Hours: 4 days a week (12 hours day/ night shift) - Salary Package: Basic salary up to $2,500 - Duration: 1-year contract (Renewable) **Key Responsibilities** - To call inbound customers and...
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Outbound Call Agent
1 week ago
Singapore THE SUPREME HR ADVISORY PTE. LTD. Full timeOutbound Call Agent (Call Centre) x 3Salary: $ 2000 - $ 3000 + Commission Working Hours: Monday - Friday (9am - 6pm)Location: Bukit Merah Requirements: Relevant experience Proficient in Microsoft Office applications (MS Word & Excel)Candidate must possess at least Higher secondary / Pre-U /A level / College, Professional Certificate or equivalent...
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Call Centre Team Leader
3 hours ago
Singapore CONNECT CENTRE PTE. LTD. Full time**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Handle the recruitment, training, and development of the agents - Provide administrative support in the Call Centre - Cover the Team Managers' duties and shift where necessary - Any other ad-hoc tasks that may be assigned by the...
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Inbound Call Centre Agent
1 week ago
Singapore ZENITH INFOTECH (S) PTE LTD. Full timeInbound Call Centre Agent (24 hours shift) /Customer Service OfficerThis is a 12 months contract assigned to our clientWork Location: SuntecSalary Range : $2,500-$3,000Working Hours1. Comfortable with rotational shift2. (Night shift optional with $300 allowance)3. 44 hours per week (5.5 days of work)4. $100 PH allowance (if working on PH)Job Description1....
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Call Centre Team Leader
2 weeks ago
Singapore CONNECT CENTRE PTE. LTD. Full time**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Handle the recruitment, training, and development of the agents - Provide administrative support in the Call Centre - Cover the Team Managers' duties and shift where necessary - Any other ad-hoc tasks that may be assigned by the...
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Call Centre Agent
3 hours ago
Singapore NTUC Health Full timeCOMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the...
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Call Centre Team Leader
2 weeks ago
Singapore CONNECT CENTRE PTE. LTD. Full time**Responsibilities**: Assist in managing the agents and Call Centre operations Handle complaints and manage service recovery Responsible for the agents' recruitment, training and development Provide administrative support in the Call Centre Cover Team Managers' duties and shift where necessary **Requirements**: Singaporeans only Minimum GCE'O' level...
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Call Centre Team Leader
3 hours ago
Singapore Connect Centre Pte Ltd Full time**Responsibilities**: - Assist in managing the agents and Call Centre operations - Handle complaints and manage service recovery - Responsible for the agents' recruitment, training and development - Provide administrative support in the Call Centre - Cover Team Managers' duties and shift where necessary **Requirements**: - Singaporeans only - Minimum...