Service lead

2 weeks ago


Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

JOB DESCRIPTION Job Title: Service Lead – Application Services (Agency Contract) Occupation: SOFTWARE ENGINEER About the Client: Our client is a multinational Bank. Responsibilities: Handling escalation on actions from Production Engineers Level 3 (incident, request, change) Continuous improvement of service provided by Production Engineer L2 / L3 Driving the most complex operations & ensures they are well prepared by Production Engineers Act as global coordinator during DRP / WIP / main events. Review of major releases roadmaps with the team Controls quality of the RUN activities for all applications of his Business Line. Skills/Requirement: Must have minimum 4 years of Infrastructure or Application support hands-on experience. Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back-office application flow Understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, scheduler, MQ, Ctrlm) Comfortable to work on rotational Shifts, i.e. 2pm to 11pm/4pm to 1am or 3pm to 12am/5pm or in accordance to the planned time schedule as required. Must be available for on-call support during non-business hours and/or on weekends. Allowance is claimable for such hours. Interested candidates, who wish to apply for the above position, please send in your resume to . We regret that only shortlisted candidates will be contacted. #J-18808-Ljbffr



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