Hard services lead
2 weeks ago
Hard Services Lead Work Dynamics - Integrated Facilities Management The Hard Services Lead is responsible for leading the team in forging a lasting, open, and collaborative relationship with clients through the delivery of a unique and authentic experience across two or more client sites. Provide and manage a comprehensive and consistent range of services across the campus with a focus on continuous improvement, operational excellence, safety, and compliance. Create an interesting and impactful client engagement strategy. Build a community of ambassadors and workplace support team to deliver timely and consistent Workplace experience soft services & workplace operations technical services. Develop client support and feedback initiatives and lead regular meetings with stakeholders to enhance relationships.JLL is currently reshaping our workplace property service delivery and this role plays a key part in supporting the operational team on the account to deliver services that provide leading edge facilities and workplace services that align to JLL’s “The Future of Work” methodology. Transforming to the Workplace Team of the future Introduce technology and digital platforms to enable Workplace team to be mobile and present on the occupant floors Adopt the account’s new and innovative methods that can support the digitalisation of the workplace through automation, sensors, touchless technology, and new applications Develop an active and visible Workplace Team that is proactive, responsive, dynamic, engaging, and agile Facilities Operations Manage & oversee Hard Services as part of the scope delivered Implement a Preventive and Planned Maintenance programme to minimise maintenance, repair, and replacement costs together with minimising the risk of equipment failure. Ensure all technology platform are working as per its intent purpose and analytics are carried on a timely manner to ensure proactive response. Review operational SOP’s & propose / make changes as part f continuous improvement Manage minor projects / Churn in the office Able to liaise with any local / government agencies as part of operations Able to liaise with Landlord on lease management and contractual services delivered Team Management Team player, motivational leader, work across business unit to establish a collaborative environment. Identify area of development for his /her staff Drive the campus team to meet all key performance indicators as set out in the Account plan & SLA. Actively encourage an environment that drive teamwork, co-operation & performance excellence Act as manager and a coach for the team ensuring high staff morale, trust, and work ethics Ensure the team is well trained on all facilities policies, procedures, and systems Reporting Ensure the monthly performance report is generated to meet SLA standards. Review monthly financial reports including the preparation of accruals and variance analysis Experience A Diploma in related field and work experience of five to eight (5-8) years, five (5) of which should be related to all aspects of workplace (FM) delivery at account level. Excellent time management and communication skills. Sales skills and ability to build productive business relationships Ability to manage multiple projects independently Comprehension of M&E services to ensure services are managed, although technical qualification / background is not mandatory One or more globally/regionally recognized certifications in Facility management, PMP, Health and Safety, Human Experience, etc., would be an asset. MS Office proficiency Task Skills M&E management Project management Planning and organizing Customer relationship management Personal Skills Strong communications and customer focus skills with the ability to interface and relate to the different stakeholders in the organization Confident, friendly & engaging Strong drive and persistence to achieve results Creative thinking with an open mind that is balanced by a strong sense of realism and practicality #J-18808-Ljbffr
-
Hard Services Lead
4 weeks ago
Singapore JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD Full timeRoles & ResponsibilitiesHard Services LeadWork Dynamics - Integrated Facilities ManagementThe Hard Services Lead is responsible for leading the team in forging a lasting, open, and collaborative relationship with clients through the delivery of a unique and authentic experience across two or more client sites. Provide and manage a comprehensive and...
-
Hard Services Coordinator
4 weeks ago
Singapore JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD Full timeRoles & ResponsibilitiesHard Services CoordinatorWork Dynamics - Integrated Facilities ManagementWhat this job involves:Leading on-site operationsAre you a pro at giving on-site support? Working with a team, you’ll oversee the day-to-day client activities for the assigned facility. You’ll also implement facilities management procedures and performance...
-
Library Lead
3 weeks ago
Singapore MCI Career Services Pte Ltd Full timeJob Summary:We are seeking a highly skilled Library Lead to manage print and electronic resources at our Chinatown location.Key Responsibilities:1. Collection Development: Oversee the acquisition and management of print and electronic resources.2. Vendor Management: Negotiate contracts and manage vendor relationships for library resources.3. Budget and...
-
Service management lead
4 days ago
Singapore Ariston Services Singapore Full timeKey Job Responsibilities: Lead the team in supporting the service management functions including providing application support and resolving issues within SLA. Hands-on support may be required. Responsible in working with Operations Manager and various leads on management reporting (both internal and external). Maintain, analyze and report metrics (work...
-
Facilities Coordinator
4 weeks ago
Singapore SODEXO SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesWorking Location: One North MRT StationWorking Days: Mon - Friworking Hours: 9:30am - 6:30pmJob Scope: Attends and delivers great experience at highest level of hospitality services, meeting customer needs and exceeding expectations, maintaining standards, elevating delight, and removing obstacles. Manage and escort vendors to...
-
Data Integrity Engineer for Hard Disk Drives
5 days ago
Singapore Seagate Full timeJob OverviewSeagate, a leading developer of storage solutions, is seeking a skilled Data Integrity Engineer to join its team. This role plays a crucial part in the development of Read Channel technology for Hard Disk Drives (HDD), ensuring high performance and data integrity.About the RoleCollaborate with Seagate engineers to evaluate and optimize Read...
-
Senior Operations Team Lead
5 days ago
Singapore Parkway Pantai Limited Full timeJob SummaryWe are seeking a highly skilled Senior Operations Team Lead to join our Radiology department at Parkway Pantai Limited. As a key member of our operations team, you will play a vital role in ensuring the efficient and effective delivery of services.About UsParkway Pantai Limited is a leading healthcare provider in Asia Pacific. Our team is...
-
Strategic Product Manager
4 weeks ago
Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full timeProduct Management RoleWe are seeking an experienced Product Manager to drive strategic direction, product development, and market positioning for our Hard Disk Drive (HDD) products.This is a great opportunity to leverage your technology background, HDD market understanding, and capital equipment knowledge to succeed in a fast-paced environment.Key...
-
Service delivery operation lead
5 days ago
Singapore ARISTON SERVICES PTE. LTD. Full timeAs Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team. Your day-to-day activities will involve managing the team's performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction. You should have advanced proficiency in Service Delivery...
-
Operational Team Lead
5 days ago
Singapore SATS Food Services Full timeAbout SATS Food ServicesSATS Food Services is a leading provider of food solutions and gateway services in Asia. Our mission is to create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers, and institutions.Our VisionWe strive to be the trusted partner for our customers by providing innovative food technologies and resilient...
-
Technical Officer
4 weeks ago
Singapore ENGIE SERVICES SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across South East Asia, we operate across mission-critical...
-
Customer experience lead
4 days ago
Singapore Yellow Ribbon Full timeBenefits Competitive Compensation : Enjoy a salary of up to $2,800, along with variable bonuses that reward your hard work. Flexible Scheduling : Experience a balanced work-life with alternating weeks of 5 or 6 working days, including generous time off for public holidays. Comprehensive Training : Whether you're seasoned or new to the industry, we...
-
Maintenance Technician
4 weeks ago
Singapore HARD ROCK CAFE PTE LTD Full timeRoles & Responsibilities Responsible for carrying out preventive maintenance work for all kitchen equipment and AV system. Responsible for cabling work and replacement of lighting/bulbs in the restaurant and retail shop. Responsible for coordinating and supervise general repair work by appointed contractors i.e. Aircon, AV and kitchen equipment servicing...
-
Customer Service Team Lead
2 months ago
Singapore ST ENGINEERING E-SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesAbout ST EngineeringST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses...
-
Lead generation director
2 weeks ago
Singapore Welovesupermom Pte Ltd Full timeLead Generation Director We are looking for a dynamic and experienced Lead Generation Director to join our growing team. The successful candidate will be responsible for developing and executing lead generation strategies and driving revenue growth for the company. The Lead Generation Director will work closely with the sales and marketing teams to ensure...
-
Service Ambassador Lead
2 weeks ago
Singapore PRIMESTAFF MANAGEMENT SERVICES PTE LTD Full timeJob DescriptionWe are seeking a highly skilled and dedicated individual to fill the role of Service Ambassador. As a Service Ambassador, you will play a crucial part in our organisation's mission to provide exceptional service to our clients.The ideal candidate will have excellent communication skills, be proficient in MS Office applications, and have a...
-
Director of Client Services and Team Lead
2 weeks ago
Singapore DREWCORP SERVICES PTE LTD Full timeJob SummaryWe are seeking a Director of Client Services and Team Lead to join our team at DREWCORP SERVICES PTE LTD.Company OverviewDREWCORP SERVICES PTE LTD is a reputable organization with a diverse portfolio of international and local clients. Our goal is to provide excellent service and client care while ensuring compliance aspects of our clients'...
-
Service lead
3 weeks ago
Singapore Trek Bicycle Corporation Full timeTrek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and...
-
Service lead
3 days ago
Singapore Trek Bicycle Corporation Full timeTrek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and...
-
F&B Guest Services Liaison
4 weeks ago
Singapore LEAD GENERAL F&B MANAGEMENT CO. PTE. LTD. Full timeJob SummaryWe are seeking a highly motivated Guest Relations Officer to join our team at LEAD GENERAL F&B MANAGEMENT CO. PTE. LTD.The successful candidate will be responsible for providing exceptional guest experiences, ensuring seamless service delivery, and maintaining a high level of customer satisfaction.Key ResponsibilitiesWelcome guests in a courteous...