Concierge

1 week ago


Singapore Accor Hotels Full time

Company Description
Experience the dynamic energy and cultural charm of Singapore at Pullman Singapore Hill Street , our flagship upscale hotel proudly representing the renowned Pullman brand that is designed to inspire and invigorate. Nestled in the cultural heart of Singapore, immerse yourself in the dynamic energy and allure of a cosmopolitan city while experiencing the unparalleled hospitality that defines the Pullman experience.
Every aspect of your stay – be it design, amenities, or service – is made to inspire and invigorate. Cleverly revolving around a railway junction theme, interiors hearken back to Pullman’s 19th-century roots of luxury rail travel, harmoniously blended with contemporary touches.
Job Description
Summary
Responsible for the receipt of guests’ luggage and parcels, and ensure accurate delivery to and from guestrooms. The Bellman also assists guests with enquiries and fulfilling other service requests.
Job Responsibilities
Greet and welcome guests at the main entrance, use the guest names whenever available
Liaise with front desk for all arrivals and departures
Assist in driveway management, opening and closing of vehicles’ doors
Ensure collection and delivery of guest luggage and equipment in an efficient and timely manner
Provide information and other assistance to guests when required
Maintain cleanliness of the entrance and baggage room
Assist the concierge to book taxi upon guest request
Alert Security or Duty Manager of suspicious looking person(s) / articles in the lobby
Maintain complete knowledge of all hotel products and services
Qualifications
Secondary / High school education
Good reading and oral proficiency in English language
Ability to speak other languages and basic understanding of local languages will be an advantage
No experience is required, training will be provided
Good communication and customer contact skills
Ability to work effectively and contribute in a team
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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