Client Experience

2 weeks ago

Singapore LavaVella Full time

LavaVella is a Singapore-based studio crafting distinctive brassware for homes, hospitality, and design-forward spaces. Every piece is made with intention; designed to bring character, clarity, and beauty into the everyday.

We're looking for a full-time team member who will become a key part of our daily rhythm. This role is suited for someone who brings presence to their work, thrives within structure, and cares about the small details that create meaningful customer experiences.

Responsibilities:

  • Be the first point of contact for clients; both in the showroom and online
  • Manage client communications via WhatsApp, Instagram, and email
  • Follow up on leads with attentiveness and clarity
  • Process and oversee orders from confirmation to collection
  • Coordinate with our production team and ensure timelines are met
  • Manage showroom flow—including restocking, upkeep, and product display
  • Pack and prepare orders with accuracy and care
  • Support appointments, private previews, showroom events, and photoshoots
  • Maintain internal systems (Asana, Shopify, Google Sheets) for visibility and consistency
  • Support improvements to daily operations and client experience

Requirements:

  • You speak and write clearly in English and are confident in customer interactions
  • You take ownership of your responsibilities and follow through consistently
  • You enjoy creating order, working with calm focus, and solving small challenges proactively
  • You're familiar with WhatsApp and Google Sheets (Shopify/Asana experience is a plus)
  • You've worked in a showroom, design retail, or operations role (preferred, but not required)
  • You value beauty, intentionality, and professionalism in your day-to-day work
  • You're looking to contribute meaningfully to a small, design-led brand
#J-18808-Ljbffr

  • Global Client Services Manager

    2 weeks ago

    Singapore Chase- Candidate Experience page Full time $90,000 - $120,000 per year

    Experience a seamless onboarding journey with Global Client Service+, where we partner with you to proactively address potential challenges and ensure smooth transaction flows from implementation to full product usage.As an Onboarding Specialist within the Global Client Service Plus team, you play a crucial role in ensuring a seamless onboarding experience...

  • Kinexys - Client Solutions Associate

    1 week ago

    Singapore Chase- Candidate Experience page Full time $80,000 - $120,000 per year

    The Client Solutions Senior Associate for Greater China Client Solutioning and Global Cross Currency (FX) Solutions is a pivotal role within Kinexys Digital Payments, designed to foster and expand our client relationships in the Greater China region and across our Global FX clientele. This position is ideal for a proactive and strategic thinker who is...

  • Client Experience

    3 weeks ago

    Singapore TAILORED JEWEL (SG) PTE. LTD. Full time

    Roles & ResponsibilitiesLocation: Tanjong Pagar, SingaporeType: Full-Time / Part-Time (Flexible Hours Available)About UsTailored Jewel is a fine jewelry brand specializing in custom-made diamond rings, wedding bands, and bespoke pieces. We blend craftsmanship, sincerity, and technology to create a personalized experience for every client. Most of our...

  • Client Experience Manager

    2 weeks ago

    Singapore Thye Hua Kwan Moral Charities Full time

    COMPANY DESCRIPTION **THK**MC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. **THK**MC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone...

  • Client Experience Manager

    2 weeks ago

    Singapore HYPERSCAL SOLUTIONS PTE. LTD. Full time

    **COMPANY DESCRIPTION** **THK **MC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. **THK **MC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help...

  • Client Experience Coordinator

    19 hours ago

    Singapore beBeeHospitality Full time $28,800 - $33,800

    Welcoming the Client ExperienceAs a key member of our team, you will play a vital role in creating a warm and professional atmosphere for our clients from the moment they arrive.Combining exceptional hospitality with operational efficiency is crucial in delivering a seamless experience that exceeds client expectations.Key ResponsibilitiesGreeting and...

  • Client Experience Manager

    3 days ago

    Singapore Capital Economics Full time

    At Capital Economics, we deliver independent macroeconomic and thematic insights through our real-time digital platform, challenging the status quo and partnering for our clients' success. We don't simply echo the mainstream views; our Economists originate the insights that matter, offering a new perspective that drives superior investment outcomes and...

  • Client Experience Representative

    2 days ago

    Singapore Standard Chartered Singapore Full time

    Join to apply for the Client Experience Representative role at Standard Chartered Singapore Join to apply for the Client Experience Representative role at Standard Chartered Singapore Get AI-powered advice on this job and more exclusive features. To comply with the processes on cash handling and branch operations as per Branch Operations Manual To manage...

  • Transforming Client Experiences

    2 days ago

    Singapore beBeePersonalization Full time $120,000 - $180,000

    Client Journey SpecialistIn this role, you will play a pivotal part in crafting and optimizing client journeys across digital and assisted channels. Your primary responsibility will be to work closely with cross-functional teams to design and continuously improve client experiences.Develop key performance indicators (KPIs) and success metrics for journey...

  • Client Experience Manager

    2 weeks ago

    Singapore STARLIGHT ASSET MANAGEMENT PTE. LTD. Full time

    Starlight Asset Management (“Starlight”) is a Registered Fund Management Company (RFMC) with the Monetary Authority of Singapore (MAS). At Starlight, we curate and develop modern investment strategies for our investors in both traditional and alternative asset classes. We are forward-looking, deeply driven, and performance-oriented go-getters. We have...