[ICP] Senior Manager, Ops Planning

Overview
What the role is:
The Investigations and Contingency Planning Division (ICPD) is the staff authority over investigation policies and frameworks in MSF, as well as MSF’s readiness in responding to various national and localized contingencies. ICPD conducts investigations into serious cases that potentially lead to prosecution. It oversees MSF’s execution of contingency plans in various peacetime and National Emergency scenarios. ICPD also provides Ops Analysis into incidents-of-interest (offences, regulatory breaches, etc) to highlight noteworthy trends, personalities or other areas of interest, to help enhance effectiveness of ground operations by MSF Divisions.
Description of Branch
— The Ops Planning (OP) Branch will drive the development and upkeeping of the Operations Policies with respect to Investigations, Contingency Planning and Readiness of MSF. OP Branch will work with MSF Ops and Policy Groups/Divisions for tasks such as co-developing operations policies, guideline and framework, legislation review and developmental projects in HR, IT or other areas. As the staff and planning branch within ICPD, it drives the transformation and organizational development efforts in ICPD.
What you will be working on
Job Purpose
— SM Ops Planning (Readiness) is to support DD Ops Planning in the following areas:

• Work on transformation of the Division: to constantly scan the operating environment of MSF for situational awareness, and think through from a strategic perspective how best ICPD should function and be structured to ensure efficient and effective contingency readiness of the Ministry to maintain MSF’s operations in time of a crisis
• Explore, identify and strategize areas for development: map out and analyse the terrain under the purview of the Contingency and Emergency Preparedness Branch (CEPB) to review underlying factors that shape the structure and work of CEPB, and support D/ICPD in corresponding efforts to ensure CEPB is kept up to date in terms of competencies, workflow, structure, etc. Develop and strategize MSF’s contingency/crisis readiness by reviewing existing structure, exploring joint ops concept and capabilities, and work with Divisions to develop and coordinate ops policy, capability building and operational frameworks to ensure business continuity of MSF’s operations during the crisis
• Serve as a secretariat member to MSF Crisis Management Group (when activated) to support Senior Management in managing any crisis or contingency scenario

Responsibilities
You will report to DD Ops Planning
Support DD Ops Planning in transformation efforts
Lead Ops planning in contingency planning and readiness matters
Provide strategic planning and staff support to CEPB
Support DD Ops Planning in corporate functions – PKI monitoring, resource monitoring, etc.
What we are looking for
Competencies Required
Effective critical and lateral thinking skills
Good written and verbal communication in making submissions and presentations
Good leadership in leading ops planning
Strong interpersonal skills in networking with partners both internally and externally
Analytical and able to provide quick and reliable assessment of the development of the situation
Functional Competencies
Planning: Strategic Planning
Policy and Planning: Domain specific expertise, System thinking, Internal Stakeholder Alignment
About Ministry Of Social And Family Development
“We are Professionals with Passion for People” The Ministry of Social and Family Development (MSF) develops the “heartware” for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together. We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families. A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family
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